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Customer Service Representative - Greeter - Philadelphia International Airport
Customer Service Representative - Greeter - Philadelphia International Airport-June 2024
Philadelphia
Jun 30, 2025
ABOUT ENTERPRISE MOBILITY
From the relationship-driven work we perform every day to the communities we support through our philanthropic efforts, our people make our business thrive. In fact, our 90,000 global employees are th
10,000+ employees
Consumer Goods & Services, Client Services
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About Customer Service Representative - Greeter - Philadelphia International Airport

  Overview

  Enterprise Mobility has an exciting opportunity for a full-time Greeter.

  This is a great opportunity to work with a fantastic team and get experience with a well known and highly regarded company. Our environment is fun and friendly and we have a team oriented and results driven culture.

  The responsibilities include providing a high level of customer service to customers, primarily face-to-face, supporting their rental needs and making all transactions quick and efficient.

  This position pays $16.00 / hour.

  In addition to this compensation, we offer a comprehensive benefits package which includes:

  Medical, dental, and vision insurance options

  Paid vacation time

  Paid Holidays

  401(k) with company match

  Profit sharing

  Employee discount

  The available schedule(s):

  Sunday, Monday, Thursday, Friday, Saturday 3:00pm-11:00pm

  Sunday, Monday, Thursday, Friday, Saturday 4:00pm-12:00am

  This is located at the Philadelphia International Airport - 1 Arrival Road, Philadelphia, PA 19153.

  Responsibilities

  Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.

  Welcome members to the facility when they exit the bus or arrive on the lot.

  Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.

  Assist members with questions and concerns to minimize counter visits.

  Communicate customer service issues to management.

  Ensure that hangtag information is completed correctly.

  Maintain clean low mileage fleet mix requirements.

  Maintain Emerald Aisle for cleanliness.

  Thank member for their business.

  Provide upgraded vehicles on request.

  Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

  Equal Opportunity Employer/Disability/Veterans

  Qualifications

  Must be at least 18 years of age

  Must have a minimum of 2 years of retail customer service experience

  Must have a valid driver's license

  Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

  Must be living within a reasonable commute of no more than 30 minutes to the location(s) listed above within 30 days of anticipated start date

  Must be able to work one of the following schedules:

  Sunday, Monday, Thursday, Friday, Saturday 3:00pm-11:00pm

  Sunday, Monday, Thursday, Friday, Saturday 4:00pm-12:00am

  Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address ([email protected]) to contact us about your interest in employment.

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