Home
/
Customer Service
/
Customer Service Representative - FO - AP
Customer Service Representative - FO - AP-September 2024
Beachwood
Sep 13, 2025
About Customer Service Representative - FO - AP

  Overview

  This position provides customer service to the Funding Services client base by preparing weekly funding packets and routine customer service.

  Responsibilities

  Advance Partners is an entrepreneurial and rapidly growing specialty finance and business services company. Advance provides payroll funding, working capital, back office support and a variety of strategic services to independent staffing firms. Founded in 1998, and based in Cleveland, Ohio, we provide over $5 billion in annual financing to over 350 entrepreneurial staffing firms of all sizes. Our mission is to help staffing firms grow. In 2015, Advance Partners was acquired by Paychex, Inc. (NASDAQ: PAYX) a leading provider of integrated human capital management solutions for payroll, HR, retirement, and insurance services. Advance Partners is now a wholly owned subsidiary of Paychex, Inc. For more information about Advance Partners visit http://www.advancepartners.com

  Please note: The person who fills this role will train/work in the office in Highland Hills, OH or Rochester NY & will work towards a hybrid schedule of 3 days in the office.

  The shift is Monday - Friday approx. 8:30 am - 5:00 pm ET.

  Prepares & reconciles weekly packets for invoices purchased, accounts receivable activity and reserve analysis.Prepares excel file(s) for import or completes data entry for invoices purchased.Provides timely and professional responses to customer inquiries.Tracks and analyzes weekly invoice information to look for any inconsistencies which might be a sign of potential risk & notifies appropriate partners of observations.Partners and helps to lead issue resolutions with clients and or processes, employing high level of problem solving skill and critical thinkingPartners with customers and other team members to achieve customer satisfaction while maintaining Advance's goals and mission.Completes timely transmission of accounting and payments reports such as wires, ACH, A/R aging and multiple subsidiary financial reports.

  Qualifications

  H.S. Diploma - RequiredAssociate's Degree in Accounting or Related Field - PreferredExcel - Intermediate Proficiency - RequiredExcel - Advanced Proficiency - Preferred3 years of experience in comparable work experience in Accounting &/ Service Industry.

  Compensation

  In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $18.00 - 22.18 hourly. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Data Center Customer Operations II
Data Center Customer Operations II Equinix is the world's digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and network
Accommodation Services Specialist - Arabic speaker (Kuala Lumpur-based with relocation support)
About Agoda  Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommoda
Bilingual Customer Service Representative - Spanish and English
Company: US1643 Bellissimo Distribution, LLC - Greco The Cheese Man Zip Code: 98203 Minimum Level of Education: High School or Equivalent Minimum Years of Experience: 1 Year Employment Type: Full Tim
Customer Experience Specialist - Bahasa Malaysia & English (Kuala Lumpur)
About Agoda  Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommoda
Data Center Customer Operation Engineer Ⅲ (Osaka) - カスタマーオペレーションズエンジニア (大阪)
Data Center Customer Operation Engineer Ⅲ(Osaka)- カスタマーオペレーションズエンジニア(大阪) 【職務内容】データセンターにて、主に以下の業務に携わっていただきます。 • お客様の入館対応 • お客様からのお電話や社内からの依頼対応 • 障害対応 • 弱電、強電の工事発注等の施工管理 • サーバールーム内の電源、空調の需要率管理 • 業務のスケジ
Service Partner - Insurance Services, H&B (Account Representative)
Overview Under a minimal level of guidance and direction, provides customer service for multiple Paychex products. Ensures good customer relations are maintained and customer claims and complaints ar
Client Consulting Manager, VCA
Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities a
Member Frontline Cashier
Position Summary... Want to make a lot of people's day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they
Member Frontline Cashier
Position Summary... Want to make a lot of people's day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they
Senior Support Account Manager
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else ca
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved