Home
/
Customer Service
/
Associate, Client Service
Associate, Client Service-August 2024
Singapore
Aug 12, 2026
ABOUT GUIDEPOINT
Guidepoint specializes in connecting clients to experts from a multitude of industries.
1,001 - 5,000 employees
Financial Services, Technology
VIEW COMPANY PROFILE >>
About Associate, Client Service

  Overview:

  The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions.

  As an Associate on the Client Service team you will focus on making the right connections between our clients and Advisors across numerous industries. Your role will focus on researching industries relevant to client project requests and recruiting elite subject matter experts into our network to ensure the right connection is made. After you master these core skills of recruiting and connecting Advisors with clients, you will gain additional exposure to more complex project and client relationship management as you grow your career here and move into Research Manager and Project Manager roles.

  Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy.

  What You’ll Do:

  Review and analyze client research requests and use a range of resources to identify the most relevant subject matter experts across geographies, industries, and topics for each project Utilise the phone, LinkedIn, and outreach to recruit new Advisors to join the Guidepoint network by effectively communicating why their expertise is a good match for the specific project you’re working on Screen experts for their suitability for specific client projects and create professional profiles for client consideration Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors What You Have:

  Fluency in English  Ability to speak a second Asian language such as Mandarin, Korean, Japanese, Vietnamese, Thai, etc would be an added benefit Bachelor’s degree and strong academic record required Outgoing personality with the ability to speak with people at all professional levels Intellectual curiosity and desire to learn Excellent written and verbal communication skills Effective time management and organizational skills Demonstrated ability to work both individually and as part of a team Ability to work in a fast-paced entrepreneurial environment What We Offer:

  Competitive compensation Group medical insurance coverage and dental benefits Gym benefits Casual, multicultural work environment Central office location About Guidepoint

  Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

  Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

   

   

  #LI-LJ1

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Customer Engagement Sr. Analyst - Remote
TransUnion's Job Applicant Privacy Notice What We'll Bring: Working hours 3pm - 11pm South African time including SA public holidays It is a requirement of the Global Capability Centre Africa that yo
Technology Specialist II, Customer Experience
At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platfor
Lead Technical Support Specialist EBM (M/F/D)
Job Description Summary Join us at GE Additive as an Expert Technical Support Engineer. We're leaders in Additive Manufacturing, seeking a skilled individual to provide advanced troubleshooting and s
Channel Support Representative (French speaking)
Who is Forcepoint? Forcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft o
Account Manager
About the Role Responsible for the commercial relationship with Uber Eats top partners. Build, develop and implement commercial plans, collaborating with internal multifunctional teams (marketing, op
2024 Bloomberg Customer Support Summer Internship (Mandarin Speaker) - Shanghai
The Company: Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision mak
Customer Support Advocate
We’re looking for a Customer Support Advocate to help support our customers by providing a world class service within our SLAs, using a passionate and positive approach to the job, as well as in-dept
Technical Account Manager
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, pa
Technicien Support Client H/F
Date Posted: 2023-06-13 Country: France Location: FR012-Usine Clement Ader, France Position Role Type: Unspecified Intégré dans les équipes de BURNS Aerospace Europe, filiale de Collins Aerospace Int
Adm/ Fin Support
Role Purpose The purpose of the role is to provide effective technical supportto the process and actively resolve client issues directly or throughtimely escalation to meet process SLAs. Do Support p
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved