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Customer Service Representative- Central
Customer Service Representative- Central-March 2024
Las Cruces
Mar 28, 2026
About Customer Service Representative- Central

  La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures

  Non-exempt

  $13.49

  Job Summary:

  Responsible for performing front office duties, including greeting & registering patients, and basic clerical duties in overall daily support of clinic functions and staff, while ensuring that the front office environment is respectful and supportive to patients.

  Core Competencies:

  Bilingual English / Spanish

  Exceptionally strong customer service, communication and interpersonal skills

  Advocate for positive patient experience

  Ability to maintain high degree of confidentiality

  High degree of organization, analytical abilities and attention to detail

  Good basic math skills

  Demonstrated self-initiative and adaptability with ability to take direction

  Basic office skills – ability to use windows based software, copier, fax machine, etc

  Demonstrated ability to treat patients with respect, dignity, respect and culturally appropriate

  Familiarity with respective community and knowledge of its resources

  Basic knowledge of clinical procedures and regulatory requirements

  Team player who can multi-task in a fast paced environment

  High level of flexibility

  Job Requirements:

  High School Diploma or equivalent with a minimum of one year’s clerical experience required; Healthcare experience preferred.

  Need to demonstrate proficiency after training on electronic health records and practice management system.

  Benefits:

  · Health Insurance - PPO

  · Dental Insurance

  · Vision Insurance

  · 401(K) with employer matching

  · Life and AD&D Insurance

  · Short Term Disability

  · Long Term Disability

  · Supplement Life Insurance

  · Paid Time Off (PTO)

  · Holidays (9)

  · Education Reimbursement

  · Cafeteria Plan

  · Employee Assistance Program

  · Travel Reimbursement

  Powered by JazzHR

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