Client Support Specialist | Hybrid | Gainesville | 6-Month Contract-to-Hire

Our National Fleet Management and Vehicle Relocation Specialty Client is seeking a Client Support Specialist to assist with work order input, inventory tracking, and status updates.

Schedule: Monday - Friday, 9:00AM - 6:00PM

2 days in office (Tuesday Wednesday)

3 days work from home with your own equipment (Laptop and/or desktop)

Location: Gainesville, VA

Duties Include:

Gathering pertinent data points to place and submit work orders

Communicate with customers and vendors by phone and email, establishing strong relationships with customer contacts and vendors

Effectively manage direct communication with customers, both FMCs as well as their clients.

Manage details of each request placing information in specific areas of the order to ensure full understanding of customer requirements.

Address questions and offer solutions to customers, both internal and external, using sound judgement to resolve issues, reduce delays and enhance the customer experience.

Must Haves:

Ability to type at 40 WPM or higher in an effort to accurately and efficiently input customer information

Comfortability operating in a fast-paced environment

Capability of learning hands-on

Computer or laptop for work-from-home capabilities

Nice To Have:

Dispatching experience

Experience using Excel Spreadsheets and/or CRM experience

Dealership and/or transportation experience

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DEI are embedded into our culture through:

Hiring diverse talent

Maintaining an inclusive environment through persistent self-reflection

Building a culture of care, engagement, and recognition with clear outcomes

Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.