Description Openings for Customer Service Representatives!

　　Robert Half is currently searching for an articulate, highly-skilled Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. Be prepared to come into a dynamic and fast-paced environment in this role. This could be the short-term contract / temporary to hire Customer Service Representative position you're looking for, if you can work in Florence, Kentucky!

　　Major responsibilities

　　Field and send written business correspondence

　　You will likely support business development and client referral goals by actively cross-selling and referring customers

　　Organize and route incoming telephone calls

　　Provide accurate, friendly customer service in a timely fashion Requirements - Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

　　Ability to interact effectively with internal and external partners and clients/customers

　　Ability to use multiple computer systems, applications, and utilize search tools to find information

　　Proficiency with Microsoft Office required

　　Excellent customer service and office administrative skills

　　Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

　　Ability to communicate verbally and in writing effectively throughout all levels of the company

　　2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

　　Positive attitude and an engaging businesslike approach

　　Purchase Orders experience

　　Customer service experience required

　　Data entry experience preferred

　　Adeptness in Correct Billing

　　Proficiency in order entry

　　Comprehensive knowledge of SAP

　　Experience performing extensive research to resolve complex customer inquiries

　　If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

　　© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .