Remote Customer Services Representatives Wanted in the Greater Chattanooga Area!!!

　　Description:

　　Responsibilities:

　　Receiving, investigating and resolving all customer inquiries timely and accurately.

　　Handling customer service inquiries and problems via the telephone.

　　Ensuring all customer communication is clearly documented.

　　Educating caller to ensure resolution is achieved on first contact.

　　Interact through various channels such as Chat, Phone and E-mail

　　Must be able to pass required testing

　　Participation and attendance are mandatory.

　　This position requires flexibility due to rotations in schedules and requires adherence to assigned schedules

　　Work overtime as required

　　Education

　　• High School Diploma or equivalent required

　　Experience

　　1 year - Experience in a customer service support role is required

　　Skills\Certifications

　　Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)

　　Proficient oral and written communication skills

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.