Description We are hiring a Part-Time Front Desk Receptionist / Customer Service Representative for our client in Swanton, working from 8:00 AM to 5:00 PM, Monday through Friday. The ideal candidate will greet visitors, manage phone calls, and ensure a positive customer experience. Responsibilities include administrative support, handling inquiries, and resolving customer concerns. Strong communication skills and proficiency in Microsoft Office are required. Requirements - Ability to simplify complex problems and build solutions
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Call Center Customer Service experience
Assist Customers experience
Comprehensive knowledge of Microsoft Excel
Deep understanding of CRM
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Demonstrated experience performing extensive research to resolve complex customer inquiries
Proven computer skills
success driven attitude and an engaging businesslike approach
Excellent communication and organizational skills
Strong customer service and office administrative skills
Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications
Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and InsightlyIf you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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