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Customer Service Representative
Customer Service Representative-March 2024
Omaha
Mar 28, 2026
About Customer Service Representative

  Description:

  Insurance Company is a start up (started in 2017) and offers business insurance like workers comp, liability, commercial auto insurance to small businesses. It is like the GEICO for businesses. biBERK refers to themselves as a technology company that does insurance and not an insurance company using technology.

  It is all internet driven business so NO COLD CALLING as of right now. Following up on website applications and answering inbound calls from businesses wanting more information. It is customer service for current clients.

  The Client Services Representative will be responsible for, but not limited to:

  Maintaining industry leading service standards by providing prompt service and one call resolution.

  Timely entry of all inbound leads

  Availability and dependability to multitask between systems and job duties such as documentation, taking calls, following up on items as needed.

  Highly focused on a total team environment to create a great culture that centers around servicing the customer and creating growth for the company.

  Most calls will be from current clients who have questions about their policy in regards to coverage, billing, clarification, etc.

  From the manager, "Our service team is focused on our customers and how we can best service their needs with current policies and provide opportunity for additional coverage and overall retention."

  About TEKsystems:

  We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

  The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

  We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.

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