Description Do you love building solid customer relationships? You might be the Customer Service Representative Robert Half is looking for, for a position in the growing Construction/Contractor industry. Are you an articulate, highly-skilled candidate? You could find an excellent career opportunity in this Customer Service Representative position. If you're looking for work in Mount Hope, Ohio and can work a short-term contract / temporary to hire position, this could be the Customer Service Representative opportunity for you! If you want to work in a dynamic, rapidly-changing call center, this could be the job for you!
How you will make an impact
Manage and place incoming telephone calls
Offer friendly, accurate customer service in a timely fashion
Receive and send written business correspondence
May support business development and client referral goals by actively cross-selling and referring customers Requirements - Ability to recognize, evaluate, and resolve problems effectively
1+ years of past relevant experience
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Excellent computer skills
Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and InsightlyCustomer service experience
Data entry experience
Microsoft Word experience
Microsoft Excel experience preferred
Ability to effectively interact, verbally and in writing
Supportive, positive attitude with a professional demeanour applied to all tasks
Microsoft Office experience preferred
Experience performing extensive research to resolve complex customer inquiries
Customer service and office administrative skills
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .