customer service rep.
fort worth , texas
posted 4 days ago
job details
summary
$17 - $18.46 per hour
temporary
high school
category business and financial operations occupations
referenceAB_4451186
job details
Randstad Strategic Accounts is looking for a business professional for a Customer Service Rep opportunity with a leader in the healthcare industry. If you are interested in becoming part of a team where you can contribute to drive both personal and organizational goals, this may be the right fit for you! The position is WFH after training. You MUST be located in the Fort Worth, TX area. Qualifications:
Accuracy and Detail Oriented are a MUST
Ability to multitask
Solid Customer Service skills
Excellent communication skills are a MUST both verbal and written
Ability to type with accuracy
Solid technical abiility and able to learn new systems
Microsoft Suite
High School Diploma or GED with minimum of Associate degree preferred
Ability to WFH efficiently
salary: $17 - $18.46 per hour
shift: First
work hours: 8:30 AM - 7 PM
education: High School
Responsibilities
Responsible for handling inbound calls from pharmacies, vendors, pharmaceutical sales and insurance company inquiries, which involves researching and resolving issues of non-technical nature.
This includes documentation calls, communicating new product service offerings and escalating critical complex issues to next level of support.
Calls are handled with accuracy while meeting department and individual performance goals.
Integrate and practice the companies Shares Principles of Integrity, Customer Centered, Accountability, Respect and Excellence (ICARE)
Skills
Customer Service
Call Center Support
Verbal Communication
Microsoft Office
Qualifications
Years of experience: 1 year
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
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