Home
/
Customer Service
/
Customer Service Lead Clerk
Customer Service Lead Clerk-March 2024
Cape Girardeau
Mar 5, 2026
ABOUT KROGER
The Kroger Family of Companies bring quality food and community support to locations all across the United States.
10,000+ employees
Consumer Goods & Services, Food & Beverage
VIEW COMPANY PROFILE >>
About Customer Service Lead Clerk

  Company Name: Ruler Foods

  Position Type: Employee

  FLSA Status: Non-Exempt

  Position Summary:

  Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage team members to deliver excellent customer service. Oversee the total store operations in absence of store manager and assistant manager. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

  Essential Job Functions:

  Promote trust and respect among team membersCreate an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the storeGain and maintain knowledge of products sold; respond to questions and make suggestions about productsReport pricing and scanning discrepancies to store managementProcess customer transactions quickly, accurately, and efficientlyEnsure customer returns and exchanges are handled to satisfy customers while in compliance with company policies and proceduresCommunicate new and on-going special programs and promotions with customersHandle funds, coupons, and tenders according to company policyMaintain an awareness of inventory and stocking conditions to capture ordering system integrityLabel, stock, and inventory store merchandiseReport product ordering and shipping discrepancies to store managementDisplay a positive attitudeStay current with present, future, seasonal and special adsAdhere to all food safety regulations and guidelinesReinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store managementNotify management of customer or team member accidentsReport all safety risks or issues, and illegal activity, including robbery, theft or fraud.Collaborate with team members to encourage teamworkAdhere to all local, state and federal laws, and company guidelinesOversee the total store operations in absence of store manager and assistant managerMaintain flexibility to work any shift, ability to open or close storePhysical demands include, but are not limited to, standing and walking 100% of the time, lifting an average of 40 lbs., pushing, pulling, bending, twisting/turning, manual dexterity, and repetitive motion of hands/wristsMust be able to perform the essential functions of this position with or without reasonable accommodation

  Minimum Position Qualifications:

  Ability to handle stressful situationsEffective communication and reading skillsKnowledge of basic mathMust be 21 years old

  Desired Previous Job Experience:

  CashierCustomer service experienceSecond language

  Education Level: None

  Required Certifications/Licenses: None

  Position Type: Full-Time

  Shift(s): Day; Evening

  Regions: Midwest

  States: Missouri

  Keywords:

  Jobs at Ruler Foods: Ruler Foods is always looking for friendly team members who enjoy serving customers who want to save money. Ruler is a great place to work. Our company offers competitive pay, good benefits, a flexible schedule, career advancement opportunities, and much more. If you are interested in a job opportunity with Ruler Foods, please complete an online application today!

  Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

  Posting Notes: MO || Cape Girardeau || 2103 William Street || 63701 || Ruler Foods || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Full-Time || None

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Technical Support Rep I
Company Overview: The next generation of ADT Commercial is here. At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we p
Sales support KAM
Arbeitsbeschreibung: KAM and contract management ÜBER DJO GLOBAL DJO ist einer der weltweit führenden Anbieter für die Versorgung mit orthopädischen Hilfsmitteln und physikalischer Therapie in der Or
Desktop Support
At Rockstar Games, we create world-class entertainment experiences. A career at Rockstar Games is about being part of a team working on some of the most creatively rewarding and ambitious projects to
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
Summary Posted: Oct 28, 2023 Role Number:114438158 Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that's unlike any other. As a Specialist,
Mandarin/Cantonese Field Care Coordinator (Manhattan)
As a valuable member of the Healthfirst Care Management team, the Field Care Coordinator (FCC) is responsible for conducting local home visits for Healthfirst members. During these care management vi
Enterprise Account Executive - AI
Company Description Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We're looking for innovative talent to join us on our journ
IT Support Technician II
Description Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion
Intern, Business Service Desk
At CN, everydaybrings new and exciting challenges. You can expect an interesting environmentwhere you're part of making sure ourbusiness is running optimally and safely-helping keep the economy on tr
Customer Service Agent Full Time
American Airlines is seeking Full Time Customer Service Agents at the Omaha Airport (OMA) - Eppley Airfield. The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining
IT Service Engineer
We're Celonis, the global leader in execution management and process mining technology, and one of the 50 most valuable private companies in the world. We believe that every company can unlock its fu
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved