National Vision, Inc. is one of the largest optical retailers in the United States.  We offer an innovative culture where training is a priority, hard work is praised and career growth is a reality.

　　Our optical manufacturing lab is seeking a Customer Service Lab Tech to perform duties on our production floor and serve as liaison to our external Store associates in fulfilling customer orders.  

　　Shift Hours:   Mondays-Fridays, 6:00am - 2:30pm

　　Entry base pay of $15.50/hr PLUS bi-weekly bonus opportunities, great PTO plan and benefits!

　　General Summary:  To support the stores regarding orders sent to both the POS and DVI system.

　　Principal Duties and Responsibilities:

　　Respond to portal requests, calls and emails from our stores for customer job orders

　　Key in special orders

　　Process edit jobs and other jobs sent to customer service for various optical or other reasons

　　Track orders, research and expedite necessary or rush jobs 

　　Explain problem orders, delays or other issues

　　Tag jobs and utilize reports in DVI and AS/400 to expedite orders

　　High School graduate or equivalent formal education

　　Must be able to read and write English

　　No specific experience required but an optical background is desired

　　National Vision offers a competitive benefits package.  Some of the benefits include:

　　Generous Paid-Time-Off (PTO) policy

　　BONUS opportunities - including biweekly lab production bonus

　　401k with company match

　　Health Insurance

　　Dental Insurance

　　Flex Spending Account

　　Vision benefits

　　Life Insurance

　　Short and Long Term Disability Insurance

　　Referral bonus program

　　Wellness Plan incentives

　　Other insurance options, employee assistance and much more

　　Please see our website at www.nationalvision.com to learn more.

　　We are an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.