Our story

　　At Alight, we believe a company’s success starts with its people. It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive.

　　With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

　　Join our team. Because transformation takes a workforce.

　　Key responsibilities:

　　• Independently process Payroll End to End to ensure they are delivered as per the agreed processing calendar(s) and to the agreed KPIs and/or independently perform Data Management or Customer Service activities as per the agreed calendar and KPIs

　　• Support Statutory and Year End Reporting to the agreed calendar(s) and to the agreed KPIs

　　• Use Payroll expertise to advise upon client queries/issues and ensure a strong understanding of country specific legislation and tasks

　　• Support and knowledge transfer Apprentices and/or Associates on Data Management or Customer Service activities

　　• Ensure Tickets and Calls are responded within SLA timescales and to a high standard

　　• Support System Maintenance Testing

　　• Liaise and transact with Third Parties

　　• SOC Controls completed on time and with the necessary evidences

　　• Support and contribute to root cause analysis to ensure details are accurate and that feasible preventative measures are suggested to limit any reoccurrence

　　• Conduct Knowledge Transfer sessions and ensure the audience has understood and can put into practice

　　• Maintenance of DWIs to ensure processes are up to date and reflective of the service

　　• All system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate

　　• Highlight to Service Manager any deviations from the standard scope of service • Ability to recognize and deal appropriately with sensitive and confidential information

　　• Time Recording to be completed accurately and on time

　　• Alight Security Standards are adhered and followed

　　• Contribute to team meetings and raise any issues immediately to your Service Manager

　　• Ensure you are up to date with all Alight announcements and communications

　　• Build good relationships with all lines of businesses where appropriate

　　• Update internal stakeholders, when needed, in a timely and accurate way

　　• Participates in projects and activities as needed and assigned

　　Specialist - JL2

　　REQUIRED EXPERIENCE

　　Professional / Job Experience

　　• Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint

　　• Flexibility to support a global and fast paced environment

　　• Attention to detail

　　• Excellent written and verbal skills

　　• Self-motivated and a willingness to learn

　　• Ability to collaborate and work in a team environment, as well as independently while

　　adhering to processes and procedures

　　Academic Degree Education and Training Essential

　　• BA/BS in a business-related field such as Accounting, Human Resources, Business

　　Administration, or equivalent combination of education & experience

　　• 2-3 years relevant experience administering Payroll or Health & Welfare/Benefits in an HR

　　consulting, HR Outsourcing or Corporate environment.

　　• HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred

　　Desirable

　　• Experience working with HR and payroll data

　　Flexible Working

　　So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.

　　Benefits

　　We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

　　By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

　　Our commitment to Diversity and Inclusion

　　Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

　　At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

　　Diversity Policy Statement

　　Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

　　Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

　　Authorization to work in the Employing Country

　　Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

　　We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

　　DISCLAIMER:

　　Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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　　About Alight Solutions

　　Alight is a leading cloud-based human capital technology and services provider that powers confident health, wealth and wellbeing decisions for 36 million people and dependents. Our Alight Worklife® platform combines data and analytics with a simple, seamless user experience. Supported by our global delivery capabilities, Alight Worklife is transforming the employee experience for people around the world. With personalized, data-driven health, wealth, pay and wellbeing insights, Alight brings people the security of better outcomes and peace of mind throughout life’s big moments and most important decisions. Learn how Alight unlocks growth for organizations of all sizes at alight.com .

　　Our values are the essence of who we are:

　　Champion people. We are empathetic and have created a place where everyone belongs. And we win together.

　　Grow with purpose. We are inspired by our higher calling. We fail forward and choose progress over perfection. We are brave, show grit and grow our whole selves.

　　Be Alight. We are a beacon that empowers others. We act with integrity and are real. And we find ways to add joy.

　　Our Colleague Experience

　　At Alight Solutions, we are reimaging how people and organizations thrive. To deliver on this purpose, we do things differently. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Every colleague shapes how Alight can become better, stronger and brighter – together. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life.

　　We understand the powerful human connections that create success for organizations. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience.

　　Are you interested in helping us shape the future of work and life for organizations, people and their families? If so, you've come to the right place.

　　Help us reimagine how people and organizations thrive!

　　Our story starts with a simple, universal truth: Every business is a people business. We are Alight Solutions. Reimagining how people and organizations thrive.

　　@AlightSolutions