Home
/
Comprehensive
/
Customer Service - Donor Support Technician
Customer Service - Donor Support Technician-March 2024
Greece
Mar 20, 2026
About Customer Service - Donor Support Technician

  Job Description

  Job Description Summary

  Responsible for preparing the donor, donor area and equipment for the pheresis process.

  Job Description

  Main Responsibilities

  Prepares the autopheresis machine for the pheresis process.

  Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.

  Disconnects the donor when the process is complete.

  Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.

  Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.

  Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.

  Alerts Group Leader or Supervisor of donor flow issues.

  Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).

  Understands the policies and procedures associated with hyper immune programs at the center if applicable.

  Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.

  Maintains confidentiality of all personnel, donor and center information.

  May be cross-trained in other areas to meet the needs of the business.

  Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.

  Perform job-related duties as assigned.

  Education

   High school diploma or equivalent required

  Experience

   Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience

   Must be able to perform basic math calculations

  Working Conditions (physical & mental requirements)

   Ability to understand, remember and apply oral and/or written instructions

   Ability to understand and follow basic instructions and guidelines

   Must be able to see and speak with customers and observe equipment operation.

   Occasionally perform tasks while standing and walking up to 100% of time

   Reach, bend, kneel and have high level of manual dexterity

   Occasionally be required to lift and carry up to 25 pounds

   Fast paced environment with frequent interruptions

   Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens  Required to wear Personal Protective Equipment while performing specific tasks or in certain areas

   Required to work overtime and extended hours to support center operational needs

  Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

  Our Benefits

  CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp .

  About CSL Plasma

  CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma (https://www.cslplasma.com/about-csl-plasma) .

  We want CSL to reflect the world around us

  As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion (https://www.cslplasma.com/careers/diversity-and-inclusion) at CSL.

  Do work that matters at CSL Plasma!

  R-223451

  CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act. https://www.cslbehring.com/careers/eeo-statement

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Aveanna Healthcare Private Duty Nurse RN
Aveanna Healthcare Private Duty Nurse RN Job Ref: 191703 Location: Burleson, TX 76134 Category: Nursing Line of Business: PDS Pay Rate: $26.00 - $35.00 per hour ApplyRefer a FriendBack Find yourself
Cash Management Analyst
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our communi
ASSISTANT STORE MANAGER
Store Family Dollar General Summary : Work where you love to shop! Family Dollar is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today. We offer gen
Assistant Baseball Coach - JV
Assistant Baseball Coach - JV Duties: assist with practices and games - 5-6 days a week in the afternoons Preferred Qualifications: previous baseball coach experience preferred Start Date: 3/18/24 Al
Sales Associate
The Sales Associate acts as a point of contact for our customers. The duties of the Sales Associate include assisting customers in locating and purchasing merchandise, operating the cash register, st
Aveanna Healthcare Private Duty Nurse LPN
Aveanna Healthcare Private Duty Nurse LPN Job Ref: 192086 Location: Columbus, GA 31801 Category: LPN/LVN Line of Business: PDS Pay Rate: Starting at $20.00 per hour ApplyRefer a FriendBack Find yours
Fiber Splicer
Overview and Essential Functions Join our team at Ervin Cable! Primary responsibilities include ability to splice/test/repair cables/wires in both indoor and outdoor settings, read, create and mainta
Direct Support Professionals - Great location in St Paul! $19/hour
Direct Support Professionals - Great location in St Paul! $19/hour VALLEY, 261 University Avenue, #515, St Paul, Minnesota, United States of America Req #1096 Thursday, December 28, 2023 Accessible S
Senior Facade Consultant
Senior Facade Consultant Job ID 146878 Posted 28-Feb-2024 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Glasgow - Scotland - United Kingdom of Gre
Production Specialist
Are you ready to shape a career in production? We have an exciting opportunity for a Production Specialist in Brooklyn Park, MN! We seek someone passionate about inclusivity and support who wants to
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved