Part-Time position available (20-hours per week) Christchurch Airport based Large, stable global organisation Customer Centric Organisation Supportive, friendly and caring culture
More travel means we need more help with our operations. We are looking for a Customer Service Consultant & Driver or what we call a 'Vehicle Return Agent' to be our first point of contact to our customers!
About the Role
You will be responsible for greeting our customers upon their arrival at our rental location and assist with the check-in of the renter's vehicle and vehicle details.
Key responsibilities will include:
Help expedite the rental car return process with exceptional customer services to get customers on their way as quickly as possible. Assess vehicle for any potential new damages and report it as per our vehicle damage procedure. Review returned vehicle gas levels and car kilometres while accurately inputting them into our hand-held devices when needed.
What we are looking for :
Full, clean, valid class 1 driver's licence is essential for this role Ability to work in a fast-paced environment and deliver exceptional customer service Ability to follow procedures and adhere to company guidelines and standards Comfortable learning and using various computer systems to accurately input rental information.
We are looking for someone who is willing to work every Sunday and Monday on 2 x 10 hour shifts make this a 20-hour permanent, part-time position.
What's on offer:
$24.00 per hour Uniform and parking provided. Full training provided to help you achieve your goals and reach your potential. Wellbeing programme incl. life insurance, discounted health insurance and superannuation options Employee discounts on car rental across Avis Budget Group and our partners Access to Perkbox for discounts and offers from retailers and big brands.
If you would like the opportunity to be on the front line for Avis Budget Group, then we want to hear from you! To put an application forward, please click Apply Now.
About Avis Budget Group
We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.
With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.
ChristchurchCanterburyNew Zealand
R0157846