Home
/
Comprehensive
/
Customer Service Associate
Customer Service Associate-November 2024
Mason
Nov 3, 2025
ABOUT WALGREENS
We champion the health and well-being of every community in America.
10,000+ employees
Consumer Goods & Services, Healthcare
VIEW COMPANY PROFILE >>
About Customer Service Associate

  Job Description:

  Models and delivers a distinctive and delightful customer experience.

  Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

  Customer Experience

  Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

  Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

  Operations

  Provides customers with courteous, friendly, fast, and efficient service.

  Recommends items for sale to customer and recommends trade-up and/or companion items.

  Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

  Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

  Implements Company asset protection procedures to identify and minimize profit loss.

  Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

  Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

  Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

  Has working knowledge of store systems and store equipment.

  Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

  Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

  Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

  Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  Completes special assignments and other tasks as assigned.

  Training & Personal Development

  Attends training and completes PPLs requested by Manager or assigned by corporate.Job ID: 1330689BR

  Title: Customer Service Associate

  Company Indicator: Walgreens

  Employment Type: Part-time

  Job Function: Retail

  Full Store Address: 8060 S MASON MONTGOMERY RD,MASON,OH,45040

  Full District Office Address: 8060 S MASON MONTGOMERY RD,MASON,OH,45040-09597-10051-S

  External Basic Qualifications:

  Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours

  Preferred Qualifications:

  Prefer six months of experience in a retail environment.

  Prefer to have prior work experience with Walgreens.

  Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours.

  The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  An Equal Opportunity Employer, including disability/veterans.

  The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. To review benefits, please visit jobs.walgreens.com/benefits

  Shift: Various

  Store: 10051-MASON OH

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Domain Data Architect
Job Description Join Intel’s Supply Chain team as a Domain Data Architect! The Domain Data Architect leads and drives data and analytics architecture as the designated subject matter expert, provides
Medical Writing/Structured Content Management Internship - Summer 2024
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Taked
Plumber
Now hiring a Plumber for a large commercial facility near Danville, PA. The idea candidate will: maintain and repair air, vacuum and piped gas lines and equipment including pumps, tanks and dryers. w
Registered Nurse - Hematology Oncology
Provides direct nursing care in accordance with established policies, procedures and protocols of the healthcare organization. Responsibilities: Provides direct nursing care in accordance with establ
Technical Support Engineer- Remote Sites Support - JR-1060505-5904
This job was posted by https://illinoisjoblink.illinois.gov : For moreinformation, please see:https://illinoisjoblink.illinois.gov/jobs/11601228 By joining our team,you\'ll be part of our life-changi
CNC Machinist - 2nd Shift
CNC Machinist - 2nd Shift Location OH, Elyria Department Operations Employment Type Full Time Crane Aerospace & Electronics hasa unique and exciting career opportunity for a CNC Machinist - 2nd S
Automotive Mechanic (Auto Mechanic)
+-----------------------------------+-----------------------------------+| | [IMKOs Client has an opening for || | a FT Mechanic (Service || | Technician) in the Sioux City || | area. This position d
Product Manager
What You’ll Do This role requires a candidate with strong product management, technical, and analytical skills using data-driven approach(es) and a passion for driving business results. This role wil
RN Med Surg
Overview Flaget Memorial Hospital is a 52-bed facility located in Bardstown Kentucky. We provide care for patients from Nelson Hardin Marion Washington Spencer Bullitt and LaRue counties. Founded in
Partnership Tax Senior Associate- Domestic Tax
Specialty/Competency: IFS - Finance Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 20% A career in Finance, within Internal Firm Services, will provide you with the o
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved