Home
/
Comprehensive
/
Customer Service Associate
Customer Service Associate-November 2024
Flower Mound
Nov 6, 2025
ABOUT WALGREENS
We champion the health and well-being of every community in America.
10,000+ employees
Consumer Goods & Services, Healthcare
VIEW COMPANY PROFILE >>
About Customer Service Associate

  Job Description:

  Models and delivers a distinctive and delightful customer experience.

  Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

  Customer Experience

  Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

  Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

  Operations

  Provides customers with courteous, friendly, fast, and efficient service.

  Recommends items for sale to customer and recommends trade-up and/or companion items.

  Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

  Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

  Implements Company asset protection procedures to identify and minimize profit loss.

  Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

  Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

  Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

  Has working knowledge of store systems and store equipment.

  Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

  Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

  Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

  Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  Completes special assignments and other tasks as assigned.

  Training & Personal Development

  Attends training and completes PPLs requested by Manager or assigned by corporate.Job ID: 1343612BR

  Title: Customer Service Associate

  Company Indicator: Walgreens

  Employment Type: Part-time

  Job Function: Retail

  Full Store Address: 2050 LONG PRAIRIE RD,FLOWER MOUND,TX,75022

  Full District Office Address: 2050 LONG PRAIRIE RD,FLOWER MOUND,TX,75022-04221-04171-S

  External Basic Qualifications:

  Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours

  Preferred Qualifications:

  Prefer six months of experience in a retail environment.

  Prefer to have prior work experience with Walgreens.

  Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours.

  The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  An Equal Opportunity Employer, including disability/veterans.

  The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

  Shift: Various

  Store: 04171-FLOWER MOUND TX

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
General Manager
Description LEGENDS Founded in 2008, Legends is a premium experiences company with six divisions operating worldwide – Global Planning, Global Sales, Global Partnerships, Hospitality, Global Merchand
CDL Driver
Position SummaryThe CDL Truck Driver will be responsible for the safe and efficient operation of rear load, front load, side load, and roll off trucks, while providing prompt, courteous and complete
Serials Bindery Assistant
LAC Federal is seeking a Serials Bindery Assistant to work at a major federal library in Washington, D.C. The ideal candidate will have knowledge of serials records and experience working with an Int
Emergency Department Technician
SUMMARY: The Emergency Department Technician (EDT) is responsible and accountable for the delivery of patient care under the direction of the Registered Nurse, according to the philosophy and goals/o
Manufacturing Engineering Intern
Manufacturing Engineering InternLocation: Enumclaw, WA, United StatesJob Family: EngineeringJob Type: RegularPosted: Jan 19, 2024Job ID: 46054Job DescriptionResponsible for carrying out design and de
Technical Program Manager II – Strategic Initiative – NCG (E2)
Our Team We are the Productivity and Program Management (PPM) team in the Semiconductor Products Group (SPG) We are a diverse group of Technical Program Managers (TPMs) with a wide range of backgroun
Experienced Landscape Technician | Wickliffe, Ohio
Additional Locations:NAPrimary Locations:OH, Wickliffe, 28914 Lakeland Boulevard, 44092Requisition ID:192708Position OverviewPlans and executes landscaping operations and maintains grounds and landsc
Data Analyst
Job Title: Data Analyst Job Summary: The Analyst role involves a wide range of activities related to content creation, data analysis, and customer support for USCIS. The position requires strong rese
Technical Project Management Curriculum Writer/Subject Matter Expert (Talent Pool - Contract) - R3426_46719133901_6-7278
This job was posted by https://illinoisjoblink.illinois.gov : For moreinformation, please see:https://illinoisjoblink.illinois.gov/jobs/11607424 Job Description Who We Are Chegg Skills/Thinkful is a
Auto Body Technician
This job was posted by https://joblink.maine.gov : For more information,please see: https://joblink.maine.gov/jobs/1033042 Auto Body Technician\Houlton, ME FT/Days Permanent Opportunity\\Job Descript
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved