Job Posting End Date: January 14

　　Who are we?

　　We are Unum - one of the UK's leading employee benefits providers.

　　We've been around for 50 years, currently protecting over 1.7 million people, providing security and peace of mind to individuals and their families.

　　With a Fortune 500, US parent company, we're part of highly successful global organisation, sharing ideas and innovations across teams to create a collaborative work environment. We're transforming our business, and we're keen to increase our digital capabilities to evolve the way we work and optimise opportunities for growth.

　　The role

　　What will you be doing?

　　Customer Service Advisor

　　Hybrid

　　Basingstoke

　　Salary:£23,500

　　What will you bring?

　　We are holding a Hiring Event in our Basingstoke Office (Unum House, Basing View, Basingstoke RG21 4EQ) on Thursday 18th January! There will be a morning (9:30am-11:30am) and afternoon session (1pm-3pm).

　　Applying to our event will not secure your place to a session until you have heard from a Unum representative who will be in touch from early January.

　　The event will include an introduction to Unum & our customer services department, a competency interview and a practise exercise.

　　If you are successful within this role your start date will be end of February and you will be based in our Basingstoke office.

　　The Customer Service Advisors are the face of our business, to be successful in position you will:

　　Be proactive, curious and a confident communicatorHave an excellent telephone manner, providing great customer serviceSpeak to sales teams, brokers, clients, claimants, or medical providersHave good attention to detail and work in a varied and fast-paced environmentProvide policy, quote or renewal informationWork autonomously, as well as collaboratively in a teamBe able to use IT internal systems on a day-day basis

　　The successful Customer Service Advisors can expect:

　　Full trainingGenerous BonusMarket leading pension schemeLife, medical and income InsuranceAccess to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays)Monday - Friday (no weekends)

　　Salary sacrifice electric car scheme with free on site electric chargers.

　　Unum operates a hybrid working model, our Teams come into the office 2 days a week and will be required to attend office full time for the first month for training purposes.

　　Previous successful applicants have been from backgrounds in: retail, leisure, hospitality, customer services, administration or insurance.

　　From our experience, this position is commutable from Farnborough, down to Guildford, Winchester or across Andover.

　　#LI-AM1

　　#LI-hybrid

　　Why join us?

　　Our culture!

　　We aim to be the most inclusive, diverse and socially responsible company in the employee benefits market. With an agile and flexible way of working, we want to be a place where people aspire to work and where everyone can be themselves.

　　What will you get in return?

　　We are passionate about our employee health and wellbeing and providing work-life balance that suits you.

　　Our benefits include a discretionary bonus, 24/7 health support services (including a remote GP), income protection, health cash plan, 27 days annual leave, opportunity to participate in charitable events and more.

　　However you see your future career, we'll support and challenge you to be your best with a wealth of learning and development opportunities.

　　If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

　　Company:

　　Unum UK