customer service admin assistant.

　　west palm beach , florida

　　posted 2 days ago

　　job details

　　summary

　　$41,000 - $50,000 per year

　　permanent

　　bachelor degree

　　category office and administrative support occupations

　　referenceAB_4452300

　　job details

　　As we expand, we're seeking a dedicated Customer Service/Administrative Assistant to play a crucial role in ensuring seamless customer interactions and supporting our busy administrative functions. Be part of a team that values dynamism, collaboration, and offers exciting opportunities for growth. Ready to make an impact in the fast-paced realm of ecommerce? Apply now!

　　Qualifications:

　　Previous experience in customer service or administrative roles is preferred.

　　Excellent communication skills, both written and verbal.

　　strong organizational and multitasking abilities.

　　Proficiency in using customer service software, ChatGPT, and Microsoft Office Suite.

　　Detail-oriented with a focus on accuracy.

　　salary: $41,000 - $50,000 per year

　　shift: First

　　work hours: 8 AM - 5 PM

　　education: Bachelors

　　Responsibilities

　　Key Responsibilities:

　　Customer Service:

　　Respond promptly to customer inquiries via email, chat, and phone.

　　Provide accurate information about products, services, and order status.

　　Address and resolve customer issues, ensuring high levels of customer satisfaction.

　　Collaborate with other departments to resolve complex customer concerns.

　　Order Processing:

　　Efficiently process and manage customer orders.

　　Coordinate with the warehouse team to ensure timely shipment and delivery.

　　Track and update order statuses for customers.

　　Administrative Support:

　　Assist in general administrative tasks such as data entry, filing, and organizing documents.

　　Manage and maintain accurate customer records and databases.

　　Support inventory management by monitoring stock levels and communicating with relevant teams.

　　Communication:

　　Liaise with various internal teams to convey customer feedback and ensure continuous improvement.

　　Communicate effectively with customers regarding promotions, product launches, and updates.

　　Problem Solving:

　　Proactively identify issues and work towards finding effective solutions.

　　Collaborate with cross-functional teams to resolve challenges promptly.

　　Skills

　　Follow-up

　　ChatGPT

　　Customer Service

　　Vendor Management

　　Phones

　　Order Management

　　Qualifications

　　Years of experience: 2 years

　　Experience level: Experienced

　　Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

　　Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

　　At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

　　Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

　　Applications accepted on ongoing basis until filled.

　　get in touch

　　we are here to help you with your questions.

　　CP

　　chelsey poropat

　　+1 561 226 5722 (tel:+1 561 226 5722)

　　[email protected]