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Customer Sales Manager- Harris Teeter
Customer Sales Manager- Harris Teeter-March 2024
Cincinnati
Mar 28, 2026
About Customer Sales Manager- Harris Teeter

  Job DescriptionHere at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!This Customer Sales Manager (CSM) position perfectly embodies that ambition, as you will own & be responsible for Refrigerated & Frozen categories (Meat, Cheese, & Frozen) selling execution of $65MM revenue with Harris Teeter as a vital member of the Customer Business Team (CBT). The CSM serves as the liaison between Kraft Heinz and the Harris Teeter Team, leading all selling activities & driving efforts tied to improving our gross margin, net sales, & market share. The CSM aims to deliver revenue and share objectives, pursue business strategies for growth, provide category management expertise, and ensure that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.Essential Functions & ResponsibilitiesEffectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growthAchieve New Item Authorization goals, Distribution goals, & Base Business Objectives: Revenue and Share Growth, Authorizations, Distribution, Optimal ShelvingLeading implementation of Space Management ProjectsAchieve promotional revenue objectives by tactic, price point, Drive Period & Selling Event while effectively implementing Kraft Heinz pricing strategies for owned categoriesWork with Retail Team to effectively manage retail execution of all assigned category objectivesMaintain files and business documentation to thoroughly detail business transactionsExpected Experience & Required SkillsProven & tested experience in customer management, account management, and/or retail sales management for a CPG company.Tested ability to own business process and Category management through a complex Sales position with direct customer selling experienceAbility to simplify the complex, crafting robust sales stories that influence the customer to actProficient in time management, as team member will work across numerous business priorities and category managers at the same time.Strong cross functional collaboration with category leadership, analytics, finance, and supply chainProven skills embodying a customer-first mentality for effective customer management and selling to achieve objectivesTrusted to work autonomously within a CBT framework to plan, organize and set/achieve prioritiesClear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectivelyTested proficiency in Microsoft Office programs and proprietary Sales systems such as IRI, Spark, etcClear examples of exhibiting strong analytical skills; Has the ability & experience using syndicated and/or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influences customer to achieve category objectives.Willing to travel 10-20% out of the area as neededWork Environment & ScheduleThis is a Hybrid role with 3 days a week in the local office, with periodic travel or visits to external locations; offices are open workspaces. Additionally, this role requires working a salaried, exempt schedule to best execute against customer and internal expectationsPhysical demands include but not limited toWillingness to drive and/or travel as neededOperate a computer and view screens for 100% of work scheduleThis job description is not designed to cover or contain all duties or responsibilities that are required of the role. Duties or

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