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Customer Manager
Customer Manager-March 2024
Portland
Mar 11, 2026
About Customer Manager

DESCRIPTION

Responsible for the management of the assigned principals' business (division and/or geographic), within designated "customer accounts". Primary responsibility includes increasing sales and market share of the brands represented, while earning a profit for our manufacturers and Acosta.

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RESPONSIBILITIES

Deliver principals’ objectives to include volume and sales fundamentals (merchandising, assortment, pricing and shelving) goals at the assigned customers at the lowest cost.

Develop a Customer Business Plan that will deliver the principals’ business priorities.

Personally call on all decision-makers at the customer to sell business plans, programs and concepts that improve long-term business results.

Achieve results at the lowest possible selling cost while maximizing company revenue (to include brokerage, commissions, bonuses, contest earnings, etc.). Oversee all manufacturers’ expenditures at the customer.

Achieve competitively superior in-store presence in the assigned stores. Personally call on headquarters, supervisors andother customer operations personnel for both direct and indirect customers. Manage manufacturers’ trade marketing funds, process direct shipments (via the Sales Support Coordinator) and leveragedata to sell concepts to the customer.

Operate within the designated budget.

Pro-actively communicate with key principals.

Collaborate with Retail Sales Managers on allmajor retail initiatives (new product introductions, selling drives, contests, etc.).

Effectively use knowledge of customer, market and principal—involve marketing, technology and administrative resources to accomplish objectives.

Provide timely information of selling priorities to Retail Sales Managers, supervisor and shared resources (marketing, technology and administration).

Pro-actively share information and customer/principal information with other team members to build organization capacity.

Utilize computer systems and technology to achieve the objectives of the Customer Business Plan. Develop and maintain skill levels to support the use of Acosta communication systems.

Provide feedback to the Team Leader and/or General Manager on how to build organizational capacity and improve our business.

Complete special projects as requested.

QUALIFICATIONS

Bachelor of Arts Degree or equivalent work experience

A minimum of six months of relevant experience in retail (CPG industry), marketing, space management and/or resets. Sales administration or finance experience preferred.

Expertise in Microsoft software: PowerPoint, Excel, Word and Outlook and thorough knowledge of web based applications. Must haveexcellent presentation and communication skills. Must be able to handle multiple projects simultaneously.

Must have a valid driver’s license

This position requires that youdrive on behalf of Acosta Sales Marketing, and as such, any DUI/DWI conviction in the past 36 months will be an immediate disqualifier for this position

Acosta Sales Marketing is an Equal Opportunity Employer

By submitting your application, you agree with and accept the Acosta Privacy Statement and Terms of Conditions.

US: http://acosta.jobs/privacy-policy-us/

Canada: http://acosta.jobs/privacy-policy-ca/

Acosta utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

ABOUT US

Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers.

Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.

Acosta et Mosaic sont les moteurs des ventes et du marketing derrière les marques les plus reconnues et éprouvées avec les meilleurs détaillants aux États-Unis et au Canada. Nous offrons des services flexibles qui maximisent l'efficacité. Acosta possède le talent et la technologie pour élaborer des stratégies axées sur les données, la portée et les relations pour exécuter ces stratégies, ainsi que les outils pour surveiller, suivre et optimiser les résultats basés sur des mesures pour les clients et les détaillants.

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Wholesale

Position Type: Full time

Business Unit: Sales

Salary Range: $52,200.00 - $65,200.00

Company: Acosta Employee Holdco LLC

Req ID: 1069

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