Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

　　When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

　　Here are a few of the many benefits when working with us:

　　Medical, Dental, Vision Benefits start at 30 Days

　　401 (K) Savings Plan with a company match

　　Discounted employee stock purchase options

　　Quality employee discounts that actually save you money on tools, cars, appliances, travel and more

　　All major holidays paid and Paid time off within your first year

　　Up to 12 weeks paid maternity leave

　　Salary : $41k/yr

　　Schedule : 4pm - 12am Monday-Friday

　　Summary

　　Provide front-line supervision and administrative within a call-center environment. Primarily responsible for the assignment of work to non-exempt personnel, as well as the attainment of daily operational goals within his/her assigned functional area

　　Essential Functions

　　Coordinates the day-to-day operation of all aspects of assigned logistics customers, up to and including all arrival and departure check calls, all in transit and cross border activity, all on time carrier performance, all exception coordination and management.

　　In addition, responsible for driving all Carrier. Web Compliance and On Time Performance within the given customer network as well as addressing any additional customer requests such as added routes to a given network, the coordination of canceled routes with the carrier base, or the adjustment of any given planned routing in order to meet customer needs.

　　Required to have a working understanding of multiple customer business rules and procedural requirements and may, through day to day customer interaction, be required to resolve any customer concerns or issues

　　Handles front line customer requests; identifies and elevates any customer issues if needed.

　　Problem solving related to customer, and routes

　　Monitoring routes (Track and Trace)

　　Additional Responsibilities

　　Recommends location process initiation and/or improvements needed

　　Any location specific requirements may be required

　　Skills and Abilities

　　Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

　　Ability to work independently and as member of a team

　　Flexibility to operate and self-driven to excel in a fast-paced environment

　　Capable of multi-tasking, highly organized, with excellent time management skills

　　Detail oriented with excellent follow-up practices

　　Must possess strong verbal and written communication skills internally as well as externally

　　Ability to prioritize, organize and accomplish work

　　Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred

　　Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred

　　Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred

　　Qualifications

　　H.S. diploma/GED required

　　One (1) year or more Warehouse, Transportation, Logistics or a distribution environment required

　　One (1) year or more Experience in a customer service environment required

　　Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred

　　Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred

　　Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred

　　Travel:

　　DOT Regulated: None

　　#FB #INDexempt #Li-post

　　Job Category: Logistics

　　Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

　　Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

　　Current Employees:

　　If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

　　#wd