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Customer Integration Engineer
Customer Integration Engineer-March 2024
Indianapolis
Mar 28, 2026
About Customer Integration Engineer

  JOIN THE TEAM THAT’S POWERING PROGRESS

  Building cities. Driving commerce. Saving lives. For over 100 years, Allison Transmission has powered the vehicles and technology that move our world forward.What powers us? Our employees. From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today, we’re driving progress everywhere because we employ top talent worldwide.

  Learn more about this role and how you can begin driving your career forward!

  Job Title:

  Customer Integration Engineer

  Pay Grade:

  T3

  Job Description:

  Do you want to be part of improving the way the world works?

  For more than a century, Allison Transmission has been on the front lines of innovation that truly impacts how our world moves. Allison continues to create innovative propulsion solutions for our customers that drive our world forward. Our electric hybrids are bridging the charging infrastructure gap while decreasing greenhouse gases. Our traditional powertrain products used in ambulances, school busses, and even battle tanks, where lives are relying on our technologies.

  Allison’s team is comprised of dedicated individuals across the globe, and our drive for innovation is being felt worldwide. Our vision is to be the global leader in commercial-duty propulsion solutions that Improve the Way the World Works. By joining our team, there are numerous ways to learn and contribute as we develop propulsion solutions that meet the needs OEMs and end users. Drive your career forward, with this opportunity as a Customer Integration Engineer located in Indianapolis, Indiana.

  The Customer Integration Engineer will be the liaison between ATI and the OEM for Allison product integration. This includes hardware, controls, design, quality, and all related engineering topics. This person will also assist in projects that pertain to project management, marketing and sales, manufacturing, and quality.

  Responsibilities:

  Lead the integration of ATI's product programs at the customer's site

  a. Assist in transmission product development as it pertains to vehicle and engine integration b. Assist in e-Axle development as it pertains to vehicle, suspension, and brake integration.c. Convey ATI's design requirements to the customer per tech data

  d. Chair and/or attend customer meetings as ATIs engineering representative e. Provide product training to customers engineering and manufacturing teams f. Diagnose and solve vehicle/transmission/system issues at customer engineering and manufacturing facilitiesCommunicate customer design direction and changes to the ATI engineering and business teams

  a. Facilitate the transfer of specifications, change requests, roll out plans, and software tools between the customer and ATI

  b. Forward information on customer activities relevant to ATIs interests

  c. Interact with the customer's various engineering organizations to provide feedback on ways to improve the ATI products in customer vehicles

  1) Submit improvements through the Allison business systemsTravel periodically to support ATI programs (training, factory support, and ATI and customer events)

  This role will involve both conventional and EV type truck releases.

  Educational Qualifications Required:

  BSME, BSEE, or equivalent

  Candidate Qualifications Required:

  At least 5 years automotive or commercial vehicle experience

  Proficiency in written and spoken English

  Experience using Microsoft Office (Word, Excel, PowerPoint, Project)

  Ability to communicate technical issues to varied audiences (engineering & marketing discussions)

  Targets and achieves results, sets challenging goals, prioritizes tasks, provides leadership/motivation

  Mechanical proficiency or background knowledge of automatic transmissions

  Travel requirement < 25%

  High level of organizational skills

  Willingness to take on additional workload

  Commit to efficiency and improvement

  Candidate Qualifications Preferred:

  Familiarity with Allison Transmission Products

  Familiarity with electric vehicle propulsion systems 

  General knowledge of vehicle and its systems

  a. Transmission Control Systems

  b. Powertrain systems

  c. Driveline systems

  d. Cooling systems

  e. Electrical systems

  f. On Board Diagnostics understanding

  g. Green House Gas understanding

  Primary Location:

  Indianapolis, IN

  Additional Locations:

  US Central Region

  Allison Transmission is an equal opportunity employer. We have opportunities for all qualified applicants regardless of age, race, color, sex, religion, creed, national origin, disability, sexual orientation, gender identity/expression or veteran status.

  If you are an individual with a disability or a disabled veteran requiring assistance and/or reasonable accommodations reviewing any of the careers information, please contact us at [email protected] .

  Please note that Allison Transmission will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Allison Transmission will not solicit money or banking information from applicants.

  Allison Transmission is the world’s largest manufacturer of commercial-duty automatic transmissions and hybrid propulsion systems. Our products are specified by more than 300 of the world’s leading vehicle manufacturers and are used in a range of market sectors—from bus, refuse and emergency to construction, distribution and defense.

  Allison was founded in 1915 in Indianapolis, Indiana, where the company’s global headquarters is still located. We have approximately 1,400 dealer and distributor locations, employ more than 2,700 people around the world and our international presence spans more than 80 countries.

  Allison Transmission is an equal opportunity employer. We have opportunities for all qualified applicants regardless of age, race, color, sex, religion, creed, national origin, disability, sexual orientation, gender identity/expression or veteran status.

  If you are an individual with a disability or a disabled veteran requiring assistance and/or reasonable accommodations reviewing any of the careers information, please contact us at 317-242-5000.

  Please note that Allison Transmission will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Allison Transmission will not solicit money or banking information from applicants.

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