Home
/
Account Management
/
Customer Insights & Product Manager
Customer Insights & Product Manager-June 2024
Jun 20, 2025
ABOUT NOVARTIS
At Novartis, we’re reimagining medicine to improve people’s lives through innovative science and technology.
10,000+ employees
Biotechnology
VIEW COMPANY PROFILE >>
About Customer Insights & Product Manager

  About the Role

  766 million patients were reached with Novartis medicines. We aspire to get Novartis medicines in the hands and homes of patients by delivering a Triple Win: A Win for Patients; A Win for Healthcare Systems, and A Win for Novartis.

  If you are the person full of passion, energy, looking for innovative solutions for the patients and enjoying working in the TEAM of people sharing your inspiration and openness - this is the position for YOU.

  Key responsibilities:

  Your responsibilities include, but are not limited to:

  • Supports with creation of brand strategy, promotional campaigns and tactical plans using customer insights driven analysis

  • Engages cross functional team to support embedding and implementation of key brand activities

  • Supports CI&PM with gathering of insights and translating these into brand strategy

  • Creates and supports building of omnichannel strategy that meets brand objectives and customers' needs

  • Assists with coordination of Strategic Account Management process in the Franchise as well as multi-level HCPs targeting and segmentation to develop and implement tailor-made solutions for the customers

  • Regularly reviews current performance of KPIs in collaboration with Business Excellence & Execution team

  Diversity & Inclusion / EEO

  We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

  Role Requirements

  Essential Requirements:

  • University degree (scientific, economics or business degree)

  • Fluent English & Polish

  • Cross-functional team player with stakeholder management ability, matrix management skills and deep experience in agile ways of working

  • Efficient communication, ability to quickly build collaborative working relationships with a diverse range of stakeholders

  • Strong strategic and analytical thinking

  • Entrepreneurial and proactive management skills with a "can do attitude" to manage fast-growing market

  • Ability to deal with decision making process in complex organizations and generate collaboration and followership

  Why Novartis?

  Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture

  Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

  Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network

  Division

  International

  Business Unit

  Region Europe IMI

  Location

  Poland

  Site

  Warszawa

  Company / Legal Entity

  Novartis Poland Sp. Z o.o

  Functional Area

  Marketing

  Job Type

  Full Time

  Employment Type

  Regular

  Shift Work

  No

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Partner Account Manager
monday.com is growing and looking for an EMEA Partner Account Manager who will be responsible for enhancing the level of partners account management with our key partners across all segments of their
Senior Manager, Customer Success Engineering
What makes us Qlik Qlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end-to-end solution for getting value out of data. A Gartner Magic Quadrant Lead
Strategic Growth Partner
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real
APAC Key Account Manager, KCP
APAC Key Account Manager, KCP Job Description Key Accountabilities: • Work to drive a consistent customer experience with global platforms and scale across geographies, linking strong negotiated cont
Hitech: Account Manager
Requisition #: 13286 When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, An
Senior Client Partner, Large Customer Sales (Tech, Gaming, & Telco)
Reddit is a community of communities where people can dive into anything through experiences built around their interests, hobbies, and passions. Our mission is to bring community, belonging, and emp
Group Key Account Manager
Group Key Account Manager Job Description Group Key Account Manager Your Job You're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Bet
Agent Experience Manager - Capital Hill - Pike St.
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real
PIA Account Manager II
Overview Acts as a dedicated account manager, licensed broker, and internal liaison for a specific 'book of business' that is based on revenue and/or enrollment. Meets or exceeds set expectations aro
Account Manager
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of cho
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved