Description

　　Do you want to work on planetary scale incident response solutions in the cloud? Are you skilled at performing Incident Response activities and helping customers build threat detection and incident response capabilities using highly scalable computing architectures? Are you excited to help customers respond to security incidents and automate security operations giving them unprecedented capability and agility? Do you enjoy working on fast-paced complex projects focused on game changing business outcomes for customers globally? As a member of the Threat Detection and Incident Response Practice in the AWS Global Service Security you will have the opportunity to help customers respond to security incidents and pioneer technically superb security solutions to help customer operate securely in the cloud. Building on those experiences you’ll collaborate with AWS service teams on new features, innovate with new technologies, and explore new challenges

　　Sales, Marketing and Global Services (SMGS)

　　AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

　　Key job responsibilities

　　• Perform and oversee incident response operations

　　• Become a deep technical resource that earns the trust of customer stakeholders before, during, and after a security event.

　　• Independently contribute to teams that include Amazonians, partners, and customers to build and deploy threat detection and incident response capabilities.

　　• Design, build, and deploy solutions to automate security operations and incident response on AWS.

　　• Independently contribute to internal builder projects to develop new consulting engagement models and capabilities for customers.

　　• Develop high-quality content, such as automation tools, reference architectures, and white papers to help our consultants, partners, and customers build on the work that we deliver.

　　• Innovate on behalf of customers by translating your thoughts into action-yielding results.

　　• Mentor and invest in our consultants, partners, and customers to raise the bar for our customers.

　　• Periodic on-call required.

　　About the team

　　Why AWS?

　　Diverse Experiences

　　AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

　　About AWS

　　Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

　　Inclusive Team Culture

　　Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

　　Work/Life Balance

　　We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

　　Mentorship & Career Growth

　　We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

　　Hybrid Work

　　We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords engineers options to work in the office every day or in a flexible, hybrid work model near one of our US Amazon offices. Our hybrid models allow you the freedom to work from home whenever in-office collaboration isn’t necessary.

　　We are open to hiring candidates to work out of one of the following locations:

　　Arlington, VA, USA | Herndon, VA, USA

　　Basic Qualifications

　　Experience performing incident response activities

　　1+ years of experience building/operating on the AWS platform

　　3+ years of experience in technical IT security or related job role

　　2+ years of threat detection or incident response experience

　　Hands-on technical experience in incident response technology, security, automation, implementation, integration, and/or deployment.

　　Preferred Qualifications

　　Hands-on technical experience in building scripts, tools, or methodologies that enhance customers’ threat detection and incident response capabilities.

　　Strong scripting skills in modern scripting languages like PowerShell, Python, Node.js, Javascript, Bash, Ruby, or SQL.

　　Experience communicating complex technical matters clearly and concisely orally and in writing.

　　Experience managing customers during a security event, including managing customer expectations and delivering results.

　　Detailed knowledge of incident response workflows and processes

　　Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.