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　　Kelly Services is seeking an experienced Customer Experienced Coordinator in Northlake, IL.

　　This is a Direct Hire, Permanent position, meaning you will be hired permanently with our client and offered their competitive benefit and vacation package upon hire.

　　Our client is rapidly growing and offering advancement opportunities to help build your career and skillset. They offer a culture that is second to none, where you will immediately feel like part of this company. They are a company that values its employees, provides training, support, and tools to continuously grow skill set, ability, and success. Our client offers an excellent training program, with an excellent internal promotion rate.

　　Interested candidates can reply to this ad, or send their updated resume to: [email protected]

　　Can also call Nancy at 630-506-8757

　　Salary: $70-80k, plus a 5% incentive (after 1 full year of working)

　　Hours: daytime, approx. 8am-5pm

　　Summary

　　The Customer Experience Coordinator (XE) will focus on fostering positive key customer relationships, while improving Supply Chain processes to ensure the optimization of the customer experience is best-in-class.

　　Responsibilities:

　　Manages and tracks contracts for customer

　　Creates and monitors Pos

　　Order print from APC or other outside companies

　　Schedule ADLAM and AD SLIT production

　　Maintain and/or verify inventory accuracy

　　Maintain customer forecasts

　　Simplify the reports

　　Schedule shipments or ensure shipments are properly scheduled

　　Travel to other locations quarterly for customer experience sessions

　　Develop and maintain customer experience scorecards

　　Bachelor's degree from an accredited college or university is preferred

　　Customer visit travel on an as needed basis is required; 10% to 15% travel

　　Customer interface: 3-5 years

　　Respond timely and professionally to customer needs and requests

　　Knowledge of Supply Chain function (i.e., processing PO’s, scheduling/planning, inventory accuracy etc.) is required

　　Proficient with MS Office

　　Prior experience with CRM (i.e., Sales Force or other related products

　　Excellent Communication Skills

　　Qualifications/Experience

　　Customer focused experience, with the ability to push projects forward while maintaining a positive experience for the customer

　　Bachelor's degree from an accredited college or university is preferred

　　Customer visit travel on an as needed basis is required; 10% to 15% travel

　　Customer interface: 3-5 years

　　Respond timely and professionally to customer needs and requests

　　Knowledge of Supply Chain function (i.e., processing PO’s, scheduling/planning, inventory accuracy etc.) is required

　　Proficient with MS Office

　　Prior experience with CRM (i.e., Sales Force or other related products

　　Excellent Communication Skills

　　What are the perks?

　　Job stability

　　Open door policy

　　Very supportive management team

　　Working for a company that values its employees, provides training, support, and tools to continuously grow skill set, ability, and success

　　Lots of room to grow

　　Interested candidates can reply to this ad, or send their updated resume to: [email protected]

　　Can also call Nancy at 630-506-8757

　　#P1

　　#CB

　　As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

　　Get a complete career fit with Kelly ® .

　　You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

　　About Kelly

　　Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

　　Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

　　Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.