Job Description
We are looking for a highly talented customer engineer to join our account team & integrate within our field support group to provide a unique customer experience by demonstrating outstanding technical capabilities and inter-personal skills.
What’s in it for you?
As a customer engineer at Applied Materials you’ll be working for a high growth international company, integrating into the heart of the manufacturing process of advanced digital devices. You’ll get the opportunity and practice to work on the most advanced semiconductor equipment while learning new skills or perfecting existing ones such as advanced trouble shooting and problem solving, project management, robotics, semiconductor device manufacturing processes and more. In addition, you’ll get advanced training on cutting edge hardware industry components.
Depending on your capabilities and growth path, you will have countless of internal development opportunities to new roles where your gained expertise on the manufacturing floor and customer experience would become invaluable to your future success.
What you'll be doing:
As part of our customer support team, you’ll be working in a cleanroom environment & using your technical capabilities, analytical skills and vast knowledge on multidisciplinary advanced systems. You will be responsible for installing & maintaining customer’s purchased Applied Material equipment at Migdal Ha’emek in a cleanroom environment and occasionally customers abroad, communicating with global functions and development teams while following established practices of operation & maintain highest levels of quality & customer satisfaction.
What you should have?
Technician or Practical engineer or Engineer education level, in Electronics / Mechanics
Experience as customer technician in cellular / cable / satellite – significant advantage
Willing to work in shifts including nights and weekends
High level of English.
Service oriented, team player
Experience with electronic / mechanic equipment – advantage
Other Requirements : This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
Who we are?
Applied Materials Global Services partnerships with global technology leading companies on the semiconductor industry to enable high volume chip manufacturing and wafer fabrication. Our services include the installation, maintenance and round the clock support of the most cutting-edge technology systems, hardware and advanced factory equipment.
Our customer-facing engineering and technical support teams obtain high technical capabilities for hands on support as well as excellent analytical skills, problem solving practices & communication skills to enable the sustaining & creation of high value solutions and improvements for the manufacturing environment which enable the generation of new technologies and generating new possibilities for our customers.
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Qualifications
Education:
Associate's Degree
Skills:
Certifications:
Languages:
Years of Experience:
Up to 1 Year
Work Experience:
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 20% of the Time
Relocation Eligible:
No
Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.