Kforce has a client in Redmond, WA seeking a Customer Engineer to tactfully handle and articulate customer critical issues and develop and present technical solutions.Job Responsibilities:

　　Maintain and execute on a learning plan to stay current on strategic and high demand Azure services on an ongoing basis, backed by Microsoft certifications

　　Risk analysis and remediation planning for service and support delivery

　　Bachelor's degree (or equivalent experience) and technical expertise in a technical field such as Computer Science, Computer Engineering or related field required; MBA or other related advanced degree preferred

　　Have a minimum of 3 advanced Microsoft Azure certifications, such as AI-102, AZ-104, AZ-204, AZ-305, AZ-400, AZ-500, AZ-700, DP-100, DP-203, DP-300, DP-500, SC-100, SC-200, and SC-300

　　5 years of experience

　　L300-L400 technical depth in multiple Azure cloud services

　　Experience in the enterprise customer arena

　　Experience working with fast paced customers, ideally Startups and ISVs, providing technical and solution enablement delivery

　　Ideal candidates will have expertise in AI, SaaS, Cloud Native, and/or cross-cloud scenarios and technologies

　　Proven reactive and proactive services and support delivery experience

　　Demonstrated ability to be flexible/adaptable in exercising judgment in a changing environment and to manage competing priorities

　　Proven ability to learn business processes quickly and to work well with business partners at diverse levels within the organization

　　The ability to read/interpret the needs/wants of customer technical leaders and internal Customer Experience Program Managers, Engineers, and leaders

　　Ability to effectively recognize and adapt to change

　　Ability to deliver L300 and L400 technical guidance to field partners and customers

　　Ability to handle customer critical issues and work in demanding situations

　　Ability to tactfully handle and articulate customer critical issues and work in a high stress environment

　　Growth mindset demonstrated by self-directed learning in a rapidly changing environment

　　Customer engagement skills

　　Excellent written, oral and presentation skills

　　Troubleshooting knowledge & skills

　　Passion for new innovative technology and drive customer transformation

　　Demonstrate effective balance between operations and technical acumen

　　The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

　　We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

　　Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

　　This job is not eligible for bonuses, incentives or commissions.

　　Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

　　Compensation Type:HoursMinimum Compensation:55.00Maximum Compensation:65.00