Home
/
Customer Service
/
Customer Engagement Specialist, Fred Meyer
Customer Engagement Specialist, Fred Meyer-January 2024
Portland
Jan 20, 2026
ABOUT KROGER
The Kroger Family of Companies bring quality food and community support to locations all across the United States.
10,000+ employees
Consumer Goods & Services, Food & Beverage
VIEW COMPANY PROFILE >>
About Customer Engagement Specialist, Fred Meyer

  Company Name: Fred Meyer

  Position Type: Employee

  FLSA Status: Non-Exempt

  Position Summary

  Provide customer service by acknowledging customers as they enter and exit the store, answer questions, assist with deactivation of electronic article surveillance devices, and monitor the Greeter Kiosk. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

  Essential Job FunctionsModel customer 1st behavior; deliver and encourage other associates to deliver excellent customer serviceAcknowledge customers in a friendly manner as they enter and exit the storeManeuver in the store's entry and exit areasPolitely ask customers to see their receipt for non-bagged items and direct customers to registers when non-bagged items are observedRespond to activations of Electronic Article Surveillance (EAS) systemsAssist customers with deactivation of EAS devicesAnswer customer questions concerning the location of items or sections within the storeDirect communication with the district Asset Protection (AP) manager/district AP specialists to report suspicious behaviorAssist customers with bascarts that may lock up with PurcheckReport safety concerns to supervisorComply with corporate policies and promote/follow company initiativesMaintain flexibility to work any shiftMust be able to perform the essential job functions of this position with or without reasonable accommodation

  Minimum Position Qualifications High School Diploma or GEDAbility to work in a fast-paced environmentAbility to work within strict time frames/resolute deadlinesDemonstrated ability to maintain confidentiality and protect sensitive informationStrong attention to detailStrong critical thinking skills, attention to detail and ability to draw conclusions

  Desired Previous Experience/EducationAbility to speak a second languageKnowledge of Kroger policies, procedures, and organizational structure

  Education Level: None

  Required Certifications/Licenses: None

  Position Type: Part-Time

  Shift(s): Evening; Day

  Regions: West

  States: Oregon

  Keywords:

  Jobs at Fred Meyer: Based in Portland, Oregon with over 130 stores throughout Oregon, Washington, Idaho & Alaska, Fred Meyer offers one-stop shopping with store employment opportunities in apparel, home, food, pharmacy and home electronics as well as opportunities in our division office in merchandise and product development, store operations, customer communications, public affairs, food and pharmacy. We are always searching for individuals who share our passion for service, leadership, honesty and diversity. Whether you like working with people, numbers or ideas, you can find a home at Fred Meyer. And with stores and offices across the Pacific Northwest, we have opportunities for talented individuals if you prefer to be closer to the mountains, ocean, or city.

  Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

  Posting Notes: OR || Portland || 6615 Ne Glisan St || 97213 || Fred Meyer || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Part-Time || None

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Sr Enterprise Account Executive, PIF (Public Investment Fund)
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else ca
Multi - Service PA1 - Service Centre Specialist
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender i
Technical Support Engineer (Remote, GBR)
#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unpara
Member Service Representative (Full-Time) - Albuquerque
Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate I
Customer Experience Specialist - English & Korean Speaker (Seoul)
About Agoda  Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommoda
Accommodation Services Specialist - Japanese speaking (based on Yokohama)
About Agoda  Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommoda
Customer Service Reps/Not-For-Profit Support - Remote
Company Description Do you enjoy solving problems by connecting people with the answers they need? Can you efficiently and effectively address the varied needs of a variety of callers who need assist
Enterprise Services - BQuant Client Support Specialist
Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our cus
Call Center (Health Care)- Provider Services
Senior Process Associate - Customer Service Aguadilla, Puerto Rico This position is responsible for providing exceptional customer service while maximizing productivity within our call center in such
Server Technical Support Engineer [Japanese support]
We're looking for a Technical Support Engineer to join our team to make our customers awesome. You will join a growing team of specialists improving our support capabilities, capacity, and quality fo
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved