Overview

　　When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for 95 years. You join an organization with a strong sense of community that values safety, customer satisfaction, training and development, and teamwork.

　　If you have a passion for sales and love interacting with customers, then we are looking for you! We are currently looking for a Customer Engagement Specialist with excellent customer service skills to play a pivotal role in helping to support our new business and customer retention initiatives. Using provided warm leads, you will generate new business by contacting both our current and inactive customers with the goal of uncovering additional sales and service opportunities.

　　Responsibilities

　　Use a proactive and consultative sales approach, to conduct outbound sales calls to current and inactive customers to sell our product and services with the objective of growing our customer base and increasing revenue

　　Understand the individual needs of each customer to effectively offer appropriate products and services and convey the value that Suburban can offer

　　Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, customer information, and various policies and procedures related to product delivery and service

　　Effectively manage customer account data which includes setting up new accounts and maintaining related data

　　Present a professional, confident and enthusiastic image to develop trusting relationships with all customers

　　Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:

　　Medical, dental, and vision (eligibility after just 30 days of employment)

　　Paid time off that increases with tenure

　　A 401(k) with company match and immediate vesting

　　A new employee training program and many opportunities for continued learning and career development

　　Disability and life insurance

　　Employee recognition program

　　Generous tuition assistance program

　　Propane discounts, and more!

　　For eligibility and a full list of our benefit offerings please visit: https://jobs.suburbanpropane.com/benefits/ .

　　Qualifications

　　Minimum of 3 years of experience in a customer service role

　　Prior inside sales experience preferred

　　Minimum of High School diploma or GED preferred

　　Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports

　　Ability to multi-task and prioritize assignments in a team environment

　　As part of our pre-employment hiring process background checks and drug screens are performed.

　　Headquartered in Whippany, New Jersey, Suburban Propane Partners, L.P. (NYSE:SPH) is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers, specializing in heating oil and refined fuels, as well as the marketing of propane, natural gas and electricity in deregulated markets. With over 3,000 employees and as the 3 rd largest propane retailer in the country, Suburban Propane maintains business operations in 42 states, providing prompt, reliable service to over one million residential, commercial, industrial and agricultural customers. We are committed to supporting the growth and innovation of propane as a sustainable energy source and investing in the next generation of even cleaner and lower carbon renewable energy sources.

　　It’s an amazing time to become a part of our team as we expand our national footprint and

　　make strides toward a sustainable, clean energy future!

　　At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.

　　Email to a friend (https://careers-suburbanpropane.icims.com/jobs/12331/customer-engagement-specialist/job?mode=apply&apply=yes&in_iframe=1&hashed=-336054093)

　　Need help finding the right job?

　　We can recommend jobs specifically for you!

　　Job Location US-PA-Pottstown

　　Posted Date 1 month ago (1/15/2024 9:29 PM)

　　Job ID 2024-12331

　　Category Customer Service

　　Position Type Full-time Regular