Push boundaries. Explore ideas. Reshape tomorrow. Join Garrett and grow your career while helping top vehicle brands accelerate towards a cleaner, safer, and smarter future.

　　Garrett is the true pioneer of automotive turbocharging dating back more than 60 years and continues today as the world's leader in turbo technology solutions and an experienced supplier of electric boosting products and automotive software to support passenger cars, commercial vehicles and off-highway equipment. With a worldwide footprint of engineering centers, testing labs and manufacturing facilities, Garrett serves all major automotive companies to implement key differentiated technology offerings.

　　Customer Desk Planner is the main logistic interface between plant Supply Chain organization and Customers, providing all the required information in a timely and professional manner.

　　Customer Desk Planner will provide excellent customer experience by managing demand/orders, preparing and executing the shipments plans in an efficient way, to best satisfy the Customer demand, following internal processes.

　　Responsibilities:

　　- Ensures customer orders/forecast integration SAP (EDI - electronic data interchange, JIT - just in time, e-mail orders/forecast, POs, etc.), including new or transferred from other plants;

　　- Check weekly customer demand, check the volumes versus sold capacity and communicates internally (with Planning Leader, Sales Manager) in case of deviations (including demand variations deviations);

　　- Monitor and analyse demand forecast and implement corrective action to improve accuracy (MAPE, BIAS);

　　- Provides daily logistics interface between plant and customers;

　　- Ensures compliance with daily and weekly delivery plan for its own portfolio of clients;

　　- Follow-up on delayed deliveries to customers and optimize special shipments to customers; - Monitor and report delivery performance (OTTR - On Time To Request) in client-specific portals and internal tools and define and implement actions to improve performance for assigned portfolio of Customers;

　　- PD management (daily/weekly verification and follow-up on recovery plan);

　　- Provides support for transfers of production and introduction of new standards in production;

　　- Know and work with the specific planning tools (Demand Planning, LMS, MHS, SCC, etc.), operates SAP in accordance with existing procedures;

　　- Provide PoDs (proof of delivery) in case issues or as per Customers' requests

　　You need:

　　- Bachelor's degree on Business Administration, Engineering or related areas required

　　- 2+ years work in Supply Chain/ Customer Management

　　- English and German proficiency level

　　- Strong analytical, decision making, team oriented and problem-solving skills

　　- SAP skills

　　BENEFITS

　　Meal tickets 13th salary Private medical insurance A fixed monthly amount received on the Benefits platform with which you can choose from services such as: Extended health insurance for employees and dependents Dental care Online and offsite shopping discounts Private pension Vacation vouchers Transportation: Metrorex/STB monthly subscriptions or Fuel card Access to various events (paintball, escape room, laser tag, rafting, wakeboarding, movie, theater etc.)

　　LEARN & DEVELOP

　　Extensive online and on-site training programs Support for Green Belt Six Sigma Certification Peer2Peer Training program: learn and teach one another, offer advice, and engage Career growth & promotion opportunities International work environment

　　RELAX & WELL-BEING

　　Friendly working environment, alongside talented and dedicated people Employee assistance program for all our employees (professionals ready to listen and speak with you on all subjects) 26 vacation days per year for all our employees