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Customer Services & Operations Agent
Customer Services & Operations Agent-June 2024
Christchurch
Jun 19, 2026
ABOUT AVIS
We are a global mobility company with brands including Avis, Budget, and Zipcar. Join our team!
10,000+ employees
Travel and Hospitality
VIEW COMPANY PROFILE >>
About Customer Services & Operations Agent

  Due to a recent internal promotion, we are in pursuit for a first-class Customer Services & Operations Agent or what we call a Rental Operations Agent to join our supportive, friendly and caring team!

  Part-time roles available - 20 hours per week Christchurch CBD based (150 Kilmore St) Entry level role with training provided

  About the Role

  From our customer counter you will greet and interact with customers, market products and services and complete rental transactions, contracts and bookings.

  To ensure our customers always get the best experience, you will also be required to inspect vehicles for damages and assist with the cleaning of our vehicles from time to time.

  What we are looking for:

  Full, clean, valid class 1 driver's licence is essential for this role Previous experience within retail, hospitality, customer service or similar roles Ability to work in a fast-paced environment while delivery exceptional customer service Comfortable learning and using various computer systems to accurately input rental information (training will be provided) Ability to follow procedures and adhere to company guidelines and standards.

  We operate 7 days a week, Monday to Sunday from 07:30 am to 6 pm each day and we are looking for someone who can work on20-hours per week during our operating hours that may include early mornings, evenings and weekends as required.

  What's on offer:

  $24.20 per hour, plus increase your earnings with our sales incentive scheme. Uniform and parking provided. Wellbeing programme incl. life insurance, discounted health insurance and superannuation options Employee discounts on car rental across Avis Budget Group and our partners Access to discounts and offers from retailers and big brands. Full training provided to help you achieve your goals & reach your potential.

  We are a large international company with opportunity to move internally, so if you want this role to be your first career step then we want to hear from you! For the opportunity to represent Avis Budget Group, please put an application forward by clicking Apply Now.

  About Avis Budget Group

  We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.

  With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

  ChristchurchCanterburyNew Zealand

  R0158849

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