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Customer Delivery Architect, Data & Analytics, Professional Services
Customer Delivery Architect, Data & Analytics, Professional Services-May 2024
Amsterdam
May 29, 2025
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Customer Delivery Architect, Data & Analytics, Professional Services

  Description

  AWS Global Sales (AGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

  As a Customer Delivery Architect, you will contribute to shape transformational projects with our key customers by forming strategical relationships. You will partner with senior executives, dive deep into their business objectives and develop new products using the latest advancements in cloud technology.

  In this role you will have a lot of freedom to guide the customer as per their best business’ interest. You will help with building a team, and developing a roadmap and guiding customers through each stage of their transformation journey working together with our various services teams and sales organisation. Running pre-sales architectural discussions and design workshops with customers will help you to understand customer’s technical requirements deeply and translate it into a compelling business case.

  Do you have experience delivering IT solutions in agile environment - plan, organize, and manage all phases of a project lifecycle to ensure successful delivery?

  Come build the future with us.

  Key job responsibilities

  • As a key member of the Account and Professional Services Go-To-Market teams, ensure success in designing, building, optimizing, evangelising complex, advanced data analytics solutions on the AWS platform;

  • In partnership with the ProServe leadership and account team, formulate and execute a strategy to accelerate customer outcomes through the adoption of AWS in conjunction with Professional Services engagements;

  • Ensure success by unlocking the value of data and analytics services on the AWS platform;

  • In partnership with the Account/ProServe team, formulate and execute upon agreed customer strategy;

  • Educate customers of all sizes on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud;

  • Capture and share best-practice knowledge, sales and delivery content amongst the AWS ProServe CDA and technical community;

  • Author or otherwise contribute to AWS customer-facing publications such as whitepapers;

  • Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates;

  • Act as a technical liaison between Customers, Account teams, ProServe and support.

  About the team

  Diverse Experiences

  AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

  Why AWS

  Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

  Work/Life Balance

  We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

  Inclusive Team Culture

  Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

  Mentorship and Career growth

  We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

  We are open to hiring candidates to work out of one of the following locations:

  Amsterdam, NLD

  Basic Qualifications

  Multiple years of experience designing, implementation and consulting large Enterprises on Data Analytics solutions

  Experience in pre-sales, advising C-level stakeholders on digital transformation roadmap and delivering complex solutions

  Broad-based understanding of cloud platform services, cloud-native architectures, and cloud infrastructure. Preferably AWS.

  Relevant experience in technology/software sales, pre-sales, or consulting

  (Supply chain or Manufacturing or FSI, etc.) industry experience

  Preferred Qualifications

  Practical knowledge of Agile project management and software development methodologies such as Scrum and SAFe

  Experience migrating or transforming legacy customer solutions to the cloud and/or operating solutions built on AWS

  Expertise in DevOps, Big Data, Machine Learning, or Serverless Computing

  Presentation skills with a high degree of comfort speaking with executives, IT Management, and developers

  Experience in Infrastructure automation through DevOps scripting (E.g. shell, Python, Ruby, Powershell)

  Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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