Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in being the best in the industry, and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider.

　　Old Dominion is currently recruiting for an Appointment Clerk to join our OD Family Culture. This role will successfully schedule company appointments to current and potential customers or clients in a fast paced high call volume environment via phone, e-mail, and records time and date of appointments in the AS400 system database or other company/internal freight monitoring system used within the company. Appointment Clerks are a critical member to our OD Family; they help us keep promises to our customers.

　　Responsibilities:

　　Answer incoming calls and place outgoing calls to customers to schedule pickups and delivery

　　Enter appointments in the computer in a timely manner

　　Perform general customer service by responding to emails, status of shipments, helping customers correctly complete Bill of Ladings and label freight, etc.

　　Provide Service 2.OD to internal and external customers

　　Qualifications:

　　High School diploma or equivalent preferred

　　1 year of customer service experience, preferably in the transportation industry

　　Strong attention to detail

　　Excellent written and verbal communication skills

　　Proficiency with Microsoft Office

　　Experience AS400 preferred

　　Working Days:

　　Monday,Tuesday,Wednesday,Thursday,Friday,

　　Working Shift:

　　AM

　　Work Days and Shift are estimates and are subject to change, at any given time, based on job scheduling and/or business levels. Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting.

　　Join the OD Family Today!As a Full Time member of our Family, you and your family are eligible to receive:

　　Health, Dental & Vision Benefits

　　Short Term & Long Term Disability

　　Flex Spending Accounts

　　401(k) Retirement Plan

　　Life Insurance

　　Wellness Program

　　Credit Union access, Vacation & Holiday

　　“Birthday Holiday” who doesn’t love some extra attention on their Birthday?

　　Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

　　Welcome to Old Dominion. If you are looking for a new career with the best LTL (Less-than-Truckload) carrier in the industry you’ve come to the right place. Many companies tout their family atmosphere, but at OD it truly is a reality. We’ve grown from our humble beginnings of a single truck and one route in 1934 started by Earl and Lillian Congdon to a company of over 23,000 employees. At OD we strive daily to keep the family spirit alive and help the world keep promises.