Customer Advisor Part Time

　　Job Req ID: 27979

　　Posting Date: 15 Feb 2024

　　Function: EE Contact Centres

　　Unit: Consumer

　　Location:

　　Plymouth Contact Centre, Plymouth, United Kingdom

　　Salary: 12,535.47

　　Where: Plymouth

　　Part time evenings: Permanent

　　Salary: £12,535.47 (20 hours) , plus incentives

　　Connect for good with EE. Shape the future with us – where innovation meets inclusivity. If you love talking with people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide. You’ll be guiding our customers through their EE journey, immersing them in our brand and always delivering the very best service. Your remarkable journey starts here.

　　What we offer

　　A great starting salary of £12,535.47 increasing to £12,834.13 after 9 months plus optional incentives and bonus schemes

　　A flexible working routine that works for you. Whether its banking time off for an appointment or a special day, there are loads of options to flex your time (t&c’s apply)

　　Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year

　　Support in carving a career path for you. We are super passionate about developing our people and we’ll support you in every way we can so that you have a career you want

　　Volunteering days, so you can give back to your local community

　　Optional Private Healthcare and Dental, for you and the family

　　A share scheme where you can invest in the company at a discounted rate

　　25 days holiday with the option to buy more

　　Optional Pension scheme to protect your future

　　Critical Illness cover

　　Gym membership discounts

　　Discounts off attractions for the family all year round

　　The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge

　　Your role

　　You will support and guide our customers. Whether it’s helping them with a billing query, answering a technical question or anything else they need, with the training we provide you will be the expert that they need. Every interaction will deliver a brilliant, personal service.