Job postings

　　Culinary Services Retail & Events Mgr

　　Back to search results Apply now Job no: 927456

　　Work type: Support Staff

　　Pay Grade:14

　　Major Administrative Unit / College:Division Of Student Life And Engagement

　　Department:Culinary Services Retail 40001195

　　Sub Area:APSA- Pro Supervisory

　　Salary:Salary Commensurate with Experience

　　Location: East Lansing

　　Categories: Residential and Hospitality Services, Professional Supervisory- APSA, Full Time (90-100%), Union

　　Working/Functional Title

　　Culinary Services Retail & Events Mgr

　　Position Summary

　　Manages, directs and coordinates financial, personnel, and operational retail activities including cash, food sales, clothing, novelties, grab and go service models with hot food, grocery, and other related services of the Culinary Services department. Oversees day to day operations of multiple retail outlets and service models; Interviews, selects, trains, schedules, evaluates and reviews the performance of support staff; plans, establishes, updates and implements the objectives and operational policies and procedures to comply with unit, division and university guidelines; manages the personnel activities of the operation and coordinates the work efforts of staff to meet unit and departmental expectations; plans, establishes and updates operational policies and procedures to comply with unit, division and university guidelines; develops forecasts for multiple units and maintains fiscal responsibility for accounts and prepares periodic financial reports; monitors safety, security and sanitation activities to comply with university requirements and state and federal laws; manages and negotiates service contracts and agreements for units; manages cash handling and cash systems; develops standards for retail services and evaluates new products and industry trends in order to improve operations.

　　Oversees the day to day operations of up to 13 retail outlets, ranging from clothing, convenience items, grab and go hot food items, and grocery; Work within multiple settings, including academic areas, residential buildings, and hotel; Manages a budget of over $12M and oversees a team of over 200 students, 20 unionized full time employees, and 5 support staff; Strategically purchases for retail food and drink items to fit within the Culinary Services dining plan; Uses innovation and strategic planning to stay current with trends, operate stores efficiently and to be financially secure, to enhance the food availability across campus, and to improve the customer experience

　　All positions in SLE are designated as critical status. In the event of a university closure, modification, or suspension of operations due to snow or other emergency condition, persons in this position are expected to make all reasonable attempts to report to work as scheduled for the duration of the closure/suspension. If a person has an approvedremote work agreementto work a portion of their normally scheduled work hours remotely, they may be called upon to work on-site to serve the MSU community.

　　Unit Specific Education/Experience/Skills

　　Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in hospitality business or business administration; three to five years of related and progressively more responsible or expansive work experience in management, retail, and/or cash food operations and overseeing multiple operation sites; or an equivalent combination of education and experience.

　　Desired Qualifications

　　Experience of supervising operations of 5+ locations at once

　　Experience with managerial coaching and development of staff

　　Excellent written and verbal communications skills

　　Proficient in time management and making decisions under high stress environments

　　Equal Employment Opportunity Statement

　　All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

　　Required Application Materials

　　Cover Letter

　　Resume

　　Three Professional References

　　Work Hours

　　Sunday through Saturday variable hours.

　　Website

　　Careers.msu.edu

　　Bidding eligibility ends January 30, 2024 at 11:55 P.M.

　　Advertised: Jan 24, 2024 Eastern Standard Time