CRM Programmer

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　　CRM Programmer

　　Salary

　　$56,000.00 - $70,000.00 Annually

　　Location

　　Tarrytown, NY

　　Job Type

　　Full Time Staff

　　Job Number

　　00518

　　Division

　　Enrollment Management

　　Department

　　Admissions & Recruitment

　　Opening Date

　　07/07/2023

　　Union Status

　　Non-Union

　　Description

　　Benefits

　　Job Posting Summary

　　The CRM Programmer supports our Student CRM (Technolutions Slate) by managing data integration and integrity, and module development.

　　Essential Job Functions & Responsibilities

　　Technical operator of CRM (Technolutions Slate), serving as a subject matter expert in all things Slate • Develop, customize, and maintain the CRM system, including integrations with other systems and applications

　　Configure and customize Slate to meet the specific needs and workflows of different departments and users, including forms, reports, workflows, and portals

　　Collaborate with other departments to identify and implement enhancements and new features

　　Ensure data integrity through, rules, automation, and auditing

　　Develop and maintain data integration between Slate and other systems

　　Troubleshoot and resolve issues relating to records, integration, and general system issues

　　Maintain documentation, including procedures, configuration, and architecture

　　Provide user support and training

　　Qualifications

　　Required Skills & Experience

　　Experience with Technolutions Slate

　　Familiarity with Ellucian Banner

　　HTML, CSS, and JavaScript

　　Strong understanding of SQL and relational database concepts

　　Strong troubleshooting ability and attention to detail

　　Strong Microsoft Excel skills

　　Education Requirements

　　Bachelor’s degree from an accredited four-year college in statistics, computer systems, business administration, social sciences, or related field of study

　　Physical/Other Requirements

　　Must be able to push, pull, move or lift up to 50 lbs.

　　Must be able to meet all general health requirements for the position as per university policies

　　Compensation offered will be commensurate with the educational background and work experience of the individual.

　　Mercy University promotes a community campus environment. As a result, employment is limited to the following states: New York, New Jersey, Connecticut, and Pennsylvania. Applicants outside of those states or the USA will be required to relocate. Relocation assistance may be provided for eligible moves.

　　About Mercy

　　Mercy University is a dynamic, diverse New York City area university whose students are on a personal mission to get the most out of life by getting the most out of their education. Our institution is an independent, coeducational university that offers more than 100 undergraduate and graduate degree and certificate programs within six schools: Business, Education, Health and Natural Sciences, Nursing. Liberal Arts and Social and Behavioral Sciences. Mercy's efforts in these programs have been recognized over the last several years. As a federally designated Hispanic Serving Institution (HSI), Mercy University, has been honored by being ranked nationally among the top Colleges in the country for Hispanics by the Hispanic Association of Colleges and Universities (HACU).

　　Mercy University was further recognized by HACU as a national leader in awarding bachelor's degrees to Hispanics in several disciplines, including Psychology, Sociology and Business. Additionally, to support our diverse student body, Mercy University has pursued and been awarded a number of federal grants which enable us to better develop and deliver services to our students. Mercy University is proud to be recognized as an institution which helps under-served students to achieve their educational aspirations. Westchester Magazine has also named Mercy the Best College in Westchester County in 2019, 2020 and 2022. The vibrancy of the University culture is sustained by a diverse student body from around the region. Serving 8,500 full-time and part-time undergraduate and graduate students, the University offers campuses in Dobbs Ferry, Bronx, Manhattan as well as online offerings.

　　At Mercy University we strive to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.

　　Our Mission:

　　Mercy University is committed to providing motivated students the opportunity to transform their lives through higher education by offering liberal arts and professional programs in personalized and high quality learning environments, thus preparing students to embark on rewarding careers, to continue learning throughout their lives and to act ethically and responsibly in a changing world.

　　EEO Statement

　　Mercy University is an equal opportunity employer. Mercy University actively engages in recruiting a diverse workforce and student body that includes members of historically underrepresented groups and strives to build and sustain a welcoming and supportive campus community. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ethnicity, creed, religion, marital status, sex, sexual orientation, gender, gender identity, pregnancy, height, weight, genetic information, disability, or protected veteran status.

　　The posted salary range for this position is based on several legitimate, non-discriminatory factors set by the company. The University is committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, or local pay equity laws.

　　Campus Safety

　　Mercy University is committed to providing a safe and welcoming environment for all. Information regarding campus safety can be found here .

　　Mercy University strives to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.

　　Health Insurance:

　　UntitedHealthcare Oxford

　　In-network and out-of-network plan options

　　EmblemHealth HIP Prime HMO (Union Staff)

　　Dental Insurance:

　　UnitedHealthcare Oxford

　　In-network and out-of-network plan options

　　Vision Insurance:

　　UntitedHealthcare Oxford

　　Paid Time Off:

　　Mercy University provides generous leave benefits to its employees.

　　Disabilities & Workers Compensation Insurance:

　　Coverage in accordance with New York State regulations

　　Life Insurance:

　　Long-Term Disability:The Hartford

　　Short-Term Disability:The Hartford

　　Flexible Spending Account (FSA):

　　Ameriflex

　　Retirement Benefits:

　　TIAA

　　The Mercy University Retirement Plan is comprised of two components:

　　Deferred Compensation Plan

　　All eligible employees may contribute to the Deferred Compensation Plan on a pre-tax basis upon joining the University.

　　Defined Contribution Plan

　　Eligible employees are enrolled in the Defined Contribution Plan after two (2) years of full-time employment at Mercy University and receive a semi-monthly contribution from the College, based on age and salary. If an employee is under age 36, they will receive a contribution of 3.3% of their annual salary each pay period. If an employee is age 36 or older, they will receive a contribution of 9% of their annual salary each pay period.

　　If employed full-time for two (2) or more consecutive years by another institution(s) of higher education (college or university), without an intervening break in service within the last twelve (12) months prior to employment before joining Mercy, please submit a waiting period waiver form to Office of Human Resources. The Defined Contribution will begin as of the first day of the month following receipt of the completed waiver form.

　　Remote Work:

　　Mercy University recognizes the important role that workplace flexibility can play in an employee’s ability to manage work-life balance.

　　Learn more about our remote work policyhere (https://www.mercy.edu/media/remote-work-policy-final) .

　　Tuition Remission: Staff & Faculty

　　Mercy University provides a competitive education to students and extends that formal education opportunity to employees, and their spouses/domestic partners, and dependents at a reduced tuition rate through this Tuition Remission Benefits Policy for Mercy Employees.

　　Learn more about our tuition remissionhere (https://www.mercy.edu/media/tuition-remission) .

　　Tuition Exchange:

　　We are a member of the Tuition Exchange Program. Employees are eligible to apply for the Tuition Exchange Program after completing two (2) consecutive years of full-time employment.

　　Employee Assistance Program:

　　Compsych

　　Voluntary Benefits:

　　Allstate Identity Protection

　　LegalEase

　　Liberty Mutual Auto & Homeowners

　　Nationwide Pet Insurance

　　PlumBenefits

　　ScriptSave

　　Working Advantage

　　Note: The above describes a brief summary of benefits and is subject to change.

　　Agency

　　Mercy University

　　Address

　　555 Broadway

　　Dobbs Ferry, New York, 10522

　　Phone

　　914-674-7839

　　Website

　　http://www.mercy.edu

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