JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.The Data Center Facilities Manager will be the single point of contact responsible for facilities management, assisting the Regional Program Manager and the Facility Management team with the delivery of quality facility management services through a team of Facilities Supervisor's and Operating Engineers. This role will coordinate and manage service delivery to ensure key stakeholder satisfaction at assigned facilities.Responsibilities:Manage and design risk mitigation programs and procedures to ensure maximum up-time in a complex data center environment.Provide leadership, management, and technical oversight for the client's data center portfolio, including critical environments and associated equipment & systems.Ensure proper engineering procedures and standards are maintained to ensure safe and efficient operation of facilities within budget.Support the Building Engineers in their day-to-day operations and maintenance of critical infrastructure.Report abnormal or critical conditions to relevant client and JLL management.Develop contingency plans for equipment failure and demonstrate strong leadership during incident management.Review metrics and compare against industry benchmarks to meet or exceed KPIs.Establish scopes and appoint resources for programs and projects, ensuring business requirements, performance specifications, planning, cost, safety, and resources are addressed.Establish engineering processes and procedures and provide oversight for engineering team at all staffed sites.Provide management and engineering support for utility/electrical/mechanical switching scripts and procedures.Contribute to annual financial plans by identifying unforeseen emergency expenditures throughout the year.Monitor and report cost savings and value-add opportunities for the region.Deliver monthly reports, dashboards, and equipment status updates to JLL management and the client.Collaborate with project management on projects and construction activities supporting critical operations.Review and comment on engineering design documents and provide recommendations on electrical systems for data centers.Ensure proper closeout and commissioning procedures are followed, and operational drawings and configuration management are maintained.Establish training and monitoring programs for Operations staff and contractors working in critical facilities.Ensure safety protocols and emergency training plans are followed and documented.Lead or participate in special engineering studies, audits, and analysis for the client's portfolio.Qualifications:Minimum of 7 to 10 years of experience in critical operations.Strong familiarity and working knowledge of critical equipment and technical expertise in electrical systems, HVAC, IT systems, and critical environments.Availability for 24/7 support of critical operations and events.Strong relationship-building and collaboration skills.Experience in negotiating contracts and preparing RFPs related to critical infrastructure maintenance activities.Excellent verbal and written communication skills, with the ability to convey complex t