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Credit & Collection Analyst
Credit & Collection Analyst-March 2024
Austin
Mar 28, 2026
About Credit & Collection Analyst

  Do you want to change the world? We do, too.

  SunPower is changing the way our world is powered every day with a passionate and driven team in North America and the Philippines. SunPower provides world-class solar solutions to residential customers across the U.S. with a commitment to a superior customer experience. We welcome forward thinkers, freedom chasers and all those demanding better, cleaner energy to join us.

  Summary of Role:

  SunPower is seeking a Credit & Accounts Receivable Analyst II. This position will have some experience with B2B and Consumer collections and B2B underwriting. Responsibilities include reconciling and working with internal & external customers. Account management includes disputed accounts, accounts under litigation and dealer accounts with delinquencies and will work closely with the AR Manager on Legal accounts.

  Essential Duties & Responsibilities:

  Daily Collection activities

  Dealer account management

  Credit hold review and releasing

  Complete all month-end close activities

  Internal and external audit requests

  SOX compliance

  On-time submission of all weekly, monthly and quarterly reports

  Initiates process improvement to increase efficiency and productivity

  Identifies and analyzes issues to determine root causes in cases of non-compliance and provides recommendation to address such issue.

  Other duties and responsibilities as assigned by direct supervisor or stakeholders

  Required Qualifications:

  Candidate must possess at least a Bachelor’s/College Degree in Business Finance/Accountancy/Banking or equivalent

  10 or more years of working experience in Accounts Receivables, and Credit (Consumer and/or B2B).

  10 or more years experience in the call center industry in AR collections.

  Proficient with MS Office Application esp. Excel, PowerPoint, and Outlook.

  Highly effective in both oral and written communication.

  Flexible and adaptable to a fast-paced working environment.

  Able to work under pressure and with minimum supervision.

  Must have attention to detail and able to provide accurate reports.

  Able to grasp technical terminologies, process and procedures.

  Must be passionate and committed to drive not only his/her portfolio but the whole team to achieve key targets.

  Must be a team player.

  Demonstrates ability to effectively multitask and maintain a high level of organization and process discipline.

  Flexible to changes and be able to adapt quickly.

  Organized and attentive to details.

  Physical Demands and Working Conditions:

  Candidate must be willing to render overtime as business requires (weekends, US holidays)Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $65,261/year in our lowest geographic market up to $97,871/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. Dependent on the position offered, other forms of compensation may be provided as part of a total compensation package including annual bonus eligibility, short and long-term incentives, and a comprehensive and competitive benefits program which includes health insurance coverage, employee wellness, life and disability insurance, a retirement savings plan, paid holidays, paid time off, and so much more. For more information, please visit our benefits site at https://us.sunpower.com/employees-benefits .

  Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At SunPower, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

  Equal Employment Opportunity

  The Company is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

  EOE Minorities/All Genders/Protected Veterans/Disabled (https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf)

  SunPower Supports EEO

  Accommodation for Applicants to SunPower Corporation

  SunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation: [email protected]. Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

  NOTICE TO ALL APPLICANTS AND EMPLOYEES

  Availability of Affirmative Action Plan for Review

  SunPower is a federal government contractor. As a part of the Company’s obligations under law, it must develop a written Affirmative Action Program (AAP) for the Disabled, Recently Separated Veterans, Armed Forces Service Medal Veterans, Disabled Veterans and Active Duty Wartime Or Campaign Badge Veterans and for Women and Minorities as specified by law. Non-confidential and non-proprietary aspects of the AAP are available for inspection by applicants and employees, consistent with applicable law, which will be made available during office hours by contacting the EEO Officer.

  Diversity at SunPower: Equal Opportunity Employer

  SunPower Corporation is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. SunPower's policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.

  SunPower is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

  Accommodation for Applicants

  SunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation: [email protected]. Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

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