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Credit and Collections Manager
Credit and Collections Manager-September 2024
Bensalem
Sep 1, 2025
About Credit and Collections Manager

  Additional Information

  Position Title : Credit and Collections Manager (Financial Service Manager)

  Department : Financial Services/ Revenue

  Reports To: Senior VP of Financial Services

  Status: Exempt/ Full Time/ Hybrid (3 days onsite/ 2 remote)

  Overview

  Position Summary

  Healthcare Services Group, Inc. (HCSG)is seeking a dedicated and experiencedCredit and Collections Manager (Financial Service Manager)to join our dynamic team. This role is assigned to a portfolio of commercial accounts and is responsible for all aspects of billing, credit and collections for those accounts. The successful candidate will play a crucial role in maintaining the financial health of our organization by engaging with clients, identifying potential issues, and developing strategic plans to minimize risks and optimize receivables collection. This role requires a combination of experience, creativity, and effective communication skills, both verbally and in writing.

  Benefits:

  Competitive salary

  Comprehensive healthcare and dental benefits

  401(k) retirement plan

  Professional development opportunities

  Work in a collaborative and supportive team environment

  Opportunities for career growth and advancement

  Responsibilities

  Client Engagement:

  Works with the sales, operations, legal, HR and finance teams to ensure that the financial performance of the company’s clients are monitored and proactively managed.

  Engages with clients to understand their financial status and potential challenges in order to negotiate favorable terms for receivables collection.

  Monitors accounts receivable aging reports to identify overdue accounts and coordinates follow-up, clarification, and collection efforts.

  Risk Management:

  Executes credit/risk analysis to assess client financial stability and prepares Aged Trial Balance reports, conducting necessary financial research to support decision-making processes.

  Collaborates with internal teams to implement risk management measures.

  Develops a keen understanding of industry dynamics, especially in Long Term Care and Medicare/Medicaid reimbursements, to anticipate challenges and opportunities for account collection.

  Communication:

  Handles customer service calls related to billing and collections with a focus on excellence.

  Engages in tactful communication with internal stakeholders and external clients with the ability to discuss intricate financial details clearly and concisely

  Consistently demonstrates strong written and verbal communication skills

  Join Healthcare Services Group and contribute to our mission of delivering high-quality staff to healthcare facilities across 48 states. In this role you will be a key player in shaping the financial success of our organization. If you have the skills and experience outlined above, we invite you to apply for this exciting opportunity.

  Healthcare Services Group is an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

  Qualifications

  Bachelor’s degree in Finance, Accounting, or a related field.

  3 to 5 years proven experience in accounts receivable management and risk mitigation.

  Excellent communication coupled with negotiation and customer service skills.

  Ability to work independently and collaboratively in a team environment.

  Proficiency in relevant software and financial tools such as Excel

  Prior experience in the long-term care industry is highly desirable along with understanding of Medicare/Medicaid reimbursements

  Familiarity with the bankruptcy process

  Strong entrepreneurial spirit

  Join Our Team Join Our Team (https://careers-hcsgcorp.icims.com/jobs/578618/credit-and-collections-manager/job?mode=apply&apply=yes&in_iframe=1&hashed=-336028984)

  Submission FAQs (https://icims.help/candidate-faq)

  Job LocationsUS-PA-Bensalem

  Updated Date1/16/2024

  Requisition ID2024-578618

  SponsAd

  CategoryCorporate

  Shift1st Shift/Day Shift

  TypeRegular Full-Time

  Location : Postal Code19020-2028

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