The primary responsibilities of the Creative Account Director are the management and coordination of all Client projects and services and direct Client contact. This includes marketing planning, execution, and reporting. Salary range for this role is 80-100K.

　　KEY RESPONSIBILITIES

　　Ensure that all staff is adequately trained and that maximum flexibility of staffing is maintained.

　　To encourage and motivate performance, generate and sustain the enthusiasm and commitment of staff and develop a positive environment.

　　To ensure that staff have regular team briefings.

　　To undertake annual performance reviews of team members

　　Organize and authorize annual leave and overtime for staff within set parameters

　　To contribute to initiatives to improve the efficiency and productivity.

　　Thorough understanding of retailing structure and operation

　　Knowledge of direct mail and electronic media strategies and program execution

　　Manage Print and Media budget planning

　　Develop marketing objectives, strategies and execution for current services or prospective services that may be offered to the Client in the future, consistent with Quad’s approved process

　　Manage broadcast/traffic process – submit messaging and approve spots

　　Participate in weekly meetings with executives

　　Participate in weekly ad meetings and monthly promotional planning meetings

　　Develop project timelines and task lists

　　Manage project timelines

　　Coordinate and manage multiple projects simultaneously

　　Knowledge of POS and retail store signage

　　Knowledge of commercial printing and pre-press processes

　　Evaluate and monitor the quality and performance of all assigned Client services provided to the Client(s) by Quad

　　Maintain contact and developing a relationship with Client’s management

　　Adhere to established processes and procedures to insure timely and accurate delivery of Client’s services

　　Be aware of and promote new potential Ivie services with the Client

　　Keep Quad Management informed regularly of Client’s status

　　Communicate regularly with all Quad Service Departments to insure delivery of timely, high quality services to the Client

　　Assist in developing presentations for prospective clients

　　JOB REQUIREMENTS

　　Appropriate education and/or experience may be substituted on an equivalent basis

　　Bachelor’s degree in advertising, communication, marketing or related field required. (MBA a plus)

　　Minimum 4 years of experience in account management; at least 2 years of management experience required.

　　Knowledge, Skills & Abilities:

　　Ability to relate to and form relationships with Client’s management.

　　Ability to understand and manage the execution of tasks to achieve Client’s marketing goals.

　　Ability to think strategically and tactically to meet Client’s needs, to improve current services or to deliver new services.

　　Ability to deliver first class service to the Client.

　　Ability to achieve a spirit of teamwork and cooperation within the Account Management team.

　　Ability to analyze and judge prospective projects, jobs and services for presentation to the Client.

　　Ability to handle many issues, items and functions at one time and deal rapidly with multiple items in prioritized sequence.

　　Ability to set and prioritize goals and achieve them as scheduled.

　　Demonstrate flexibility to adjust to rapidly changing requirements and schedules.

　　Demonstrate an analytical approach to problem solving.

　　Demonstrate the ability to act on own initiative.

　　Ability and willingness to take direction from superiors.

　　Ability and willingness to seek suggestions from peers and employees.

　　Ability and willingness to show leadership by consistent example.

　　Ability and willingness to build and maintain positive relationships quickly.

　　Ability to work with management to achieve Company goals including customer satisfaction and Company profitability.

　　Demonstrate willingness to work together with peers and other Quad departments to improve quality and performance.

　　Demonstrate willingness to work together with peers and other Quad departments to improve quality and performance.

　　Experience with MS Word, MS Excel, MS PowerPoint and Outlook.

　　Travel as required, temporary assignments (out-of-town).

　　Basic understanding of remote conductivity to communicate with Quad headquarters.