Service Champions is a fast-growing Plumbing, Heating and Air Conditioning company that is driven by our 7 Core Values: Integrity, Respect, Compassion, Punctuality, Teamwork, Enthusiasm, and Accountability, as well as our “Good Deeds for Free" brand promise. We have business over 24 years and we offer a 5 Star Level of Service with all of our Premier Home Services.

　　Our main headquarters in Brea, CA looking for an experienced, driven, Rehash Coordinator that has the ability and willingness to grow within our company. As a hardworking member of the team, you will thrive in a fast-paced environment.

　　This is a great opportunity for an experienced Rehash Coordinator with a proven track record in Recovery & Sales. This is a full-time, non-exempt position that reports to the Sales Manager.

　　DUTIES AND RESPONSIBILITES

　　Make outbound sales calls to past and present proposed business opportunities minimizing customer defection

　　Generate proposals for clients by communicating Service Champions value proposition

　　Express empathy and compassion, taking full ownership of the client’s satisfaction

　　Proactively gain and maintain a full understanding of our portfolio of products and services

　　Efficiently enter detailed records of customer interactions and actions taken

　　Achieve productivity standards and goals set by the company while maintaining high quality calls and following expected call flows and scripts

　　Deliver sales results that meet and or exceed sales goals established by management.

　　SKILLS AND QUALIFICATIONS

　　Proven track record of success in an inbound or outbound sales role

　　Dedicated to providing superior customer service

　　Exceptional phone and interpersonal skills

　　Exceptional written and verbal communication skills

　　Strong negotiating skills

　　Able to manage multiple priorities within a fast-paced, deadline driven, multi-discipline, structured environment

　　Strong judgment skills to make sound business decisions and resolve issues in a clear, calm, and diplomatic manner

　　Ability to talk and type accurately; typing speed of at least 40 wpm

　　Proficient in Microsoft Word, Outlook, Excel

　　Availability to work weekday shifts between 7:00 am and 8:00 pm, occasional Saturdays

　　EDUCATION AND EXPERIENCE

　　High School diploma or equivalent required, college preferred

　　Minimum of 3 years of proven sales experience in a commission environment

　　PHYSICAL DEMANDS

　　Regularly required to sit; use hands to handle or feel and type

　　Speaking and hearing ability; heavy communication through talking and listening to employees and clients directly as well as through telephone conversations to resolve issues

　　Frequently required to reach with hands and arms

　　Occasionally required to stand; walk and stoop, kneel, crouch, or crawl

　　May lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

　　Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

　　Once hired, all employees must maintain a well-groomed appearance (i.e. a business-like haircut, clean shaven (no facial hair), and no visible tattoos.)

　　BENEFITS

　　401K w/ Company Match

　　Medical, Dental, Vision

　　Life Insurance

　　Paid Vacation

　　Paid Holidays

　　We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

　　This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. We make hiring decisions based solely on qualifications, merit, and business needs at the time.