Since 1967, Helen Keller National Center (HKNC) has been committed to improving the lives of individuals who are DeafBlind or have a combined hearing and vision loss. We currently have an exciting full time career opportunity available to join the HKNC team as the Coordinator of Interpreting. Responsible for the coordination of quality interpreting services for consumers, staff, and visitors to ensure effective communication access for direct service activities, classes, meetings, appointments and special events.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for the development and execution of function/program within his/her span of control in accordance with HKS’ Mission and Strategic Objectives. Specifically responsible for
Coordinates interpreting services for DeafBlind consumers, staff and visitors, including special events ensuring quality in meeting expressed needs. Develops and maintains an accurate departmental schedule for providing interpreting services.
Supervises and evaluates work performance of Interpreter/Instructors and Interns.
Provides coaching and mentoring to department members to improve interpreting services.
Provides consumer education related to interpreting issues, advocacy and SSPs.
Assigns and becomes familiar with the instructional programs of the consumers in order to advise, counsel, and guide the delivery of services.
Provides or collaborates with the initial sign communication assessment for individuals with sign language as preferred method of communication.
Submits reports to document student progress toward goals of sign language skills development, knowledge of interpreting services and issues and SSP training as provided by department members.
Investigates and evaluates new trends in interpreting field and recommends changes in the provision of these services at HKNC.
Maintains outcome data and writes annual report for the department, identifies appropriate departmental goals and implements activities to support and accomplish these goals.
Chairs departmental meetings to share information facilitating discussion of meeting concerns. Implement initiatives and support department staff with day to day activities.
Provides in-service training for staff members, professionals, and family members on related subject areas such as interpreting issues, communication skills, , SSP’s, etc.
Participates in supervisory meetings with Director - Direct Services and other department supervisors in order to ensure quality services, program development and consumer satisfaction.
Conducts workshops on deaf-blind interpreting or SSP services to college programs and seminar participants.
Attends conferences, workshops, seminars, etc., where appropriate.
SUPERVISORY RESPONSIBILITIES
Direct Reports include:
Interpreters
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
FINANCIAL RESPONSIBILITY: BUDGET:
Responsible for program and/or project budgets.
Responsible for the development of budgets in accordance with the strategic parameters set forth by HKS and accountable for meeting financial expectations for the programs/departments under his/her control.
Accountable for achieving program goals in a cost-effective and efficient manner to meet or exceed budget expectations.
EDUCATION and/or EXPERIENCE
RID CI, CT and CIT preferred.
Five years of American Sign Language interpreting experience. Knowledge of deaf and deaf-blind culture required. Two years of supervisory experience preferred.
At HKS we strive to provide a healthy work-life balance for our employees. we offer generous paid time off and comprehensive benefit package including:
Medical, Dental Insurance, Vision Insurance
4 weeks vacation
12 paid sick days
2 paid personal days
Paid Holidays
Life Insurance
Short/Long Term Disability
403b Program w/Employer Match
Voluntary ancillary benefits
Employee Assistance Program
Career Advancement opportunities