Contract Processing Administrator

　　General Description: To perform Sales and Finance contract processing, general accounting and administrative duties, and support to Managers, as necessary. This role is a critical component of the administrative/accounting/finance and sales teams. As such, your job responsibilities and hours may occasionally be altered to help others complete their duties. The company’s current information management system is a large part of the job so computer training will be necessary in order to efficiently perform your duties. From time-to-time, this position may require travel to other offices inside the Chicagoland area. This is a full-time position with normal hours of operations between 8:30 am – 5:00 pm

　　Reports to: Compliance / Contract Processing, Manager

　　Do you have a passion for serving customers, learning, and working in a growing, entrepreneurial company?

　　We are looking for a highly organized, detail-oriented professional to join our team.

　　Feldco is a rapidly-growing company seeking to enhance its consumer finance team.

　　Feldco is honored to have been named a top workplace in 2023 by the Chicago Tribune making us a 10 time award winner! Check out the article by searching “Feldco Top Workplace 2023” on Google!

　　Key Responsibilities:

　　Contract Management:

　　Daily processing of customer contracts within the company system

　　Daily processing of addendums

　　Daily processing of Right -to-Cancel forms & Cancelations.

　　Create and keep records of daily bank deposits.

　　Process and Verify all finance contract paperwork.

　　Process and maintain unapproved contract; drive them toward an approved status.

　　Identify and resolve discrepancies and errors.

　　Collect and process Cash/Checks for the South Location

　　Administrative:

　　Assist in resolving jobs on “Hold” to move them to completion status.

　　Assist in resolving jobs in “Not Approved” status to move them to completion status.

　　Assist in Daily admin functions during PTO or leave.

　　Assist in follow-up scenarios.

　　Secure financing, stipulations and documentation for financed contracts including obtaining credit decisions.

　　Position Requirements:

　　Highly organized & detail-oriented

　　Passion for working with others.

　　Command a professional approach when interacting with customers.

　　Develop camaraderie, rapport and relationships within the organization.

　　Excellent oral & written communication skills

　　Exceptional attention to quality & service excellence

　　Solid understanding of Microsoft Office suite of products, specifically, Word, and Excel.

　　Highest standards of ethics & handling matters of a confidential nature.

　　Strong problem-solving abilities

　　Ability to work in a fast-paced, dynamic team environment

　　High School diploma required, Associates degree or higher a plus

　　Produce high-quality outputs, including email & mail correspondence, reports, and memorandums.

　　Proven ability to multi-task & work in a fast-paced environment.

　　What Can Feldco Offer You?

　　Leadership – We are the largest replacement window, door and siding company in the Midwest, and we take great pride in our leadership and transformation of the market

　　Growth – We have more than quadrupled our business over the past few years and are presently continuing to expand into new markets

　　Advancement – We have recently promoted many internal staff members to management positions, and offer external training and tuition reimbursement for personal development

　　Security – We operate profitability and are enhancing the benefits and care of our employees

　　Professionalism – We are investing heavily in quality improvements and establishing industry-best operations

　　Teamwork – We are focused on assisting each other and working together to take care of our customers