This is an open and continuous posting for Full-time positions on ALL shifts (days, evenings, and nights). The Lemuel Shattuck Hospital and the Department of Mental Health (DMH) are seeking dynamic candidates who will provide direct care services to individuals by participating and instructing activities of daily living including, but not limited to personal care, supporting autonomy/independence and recreation/leisure to ensure daily needs and human rights are met. Our Mental Health Workers ensure dignity and respect with our patients through interactions which affirm the individual’s needs and preferences and by optimally integrating their perspective into all facets of care. _Schedule_: * Day shift - 6:45am- 3:15pm * Evening shift - 2:45pm- 11:15pm * Night shift - 11:00pm -7:00 am Employees in this position will be required to perform mandatory overtime. _Duties and Responsibilities (these duties are a general summary and not all inclusive):_ * Provide direct care services in the skills of daily living by instructing and/or assisting patients in feeding, bathing, toileting, dressing, cleaning, and clothing maintenance, oral and physical hygiene, and self-preservation. * Assist in taking and reporting vital signs to ensure the daily needs, dignity and human rights of the patients are met. * Establish rapport with all patients, in order to better serve them and to promote safety; as well as practice the principles of Safety, Hope and Healing. * Deliver trauma-informed care, utilizing de-escalation techniques and the patients’ Individual Crisis Plans. * Provide 15-minute checks and 1:1 or constant observation as ordered; responding efficiently and effectively to emergency situations. * Champion a commitment to treating all patients with dignity and respect through interactions which affirm the individual’s needs and preferences and by optimally integrating the patient’s perspective into all facets of care. * Advocate for patients, facilitate timely resolution of patient concerns and assist patients in the exercise of their rights. * Attend patient/client related review meetings and act as a member of an interdisciplinary team as needed. _Required Qualifications:_ * Demonstrated ability to follow written and oral instructions by gathering information through observing and questioning individuals. * Ability to communicate effectively in oral expression, writing clearly and concisely, and developing ideas in logical sequence. * Ability to perform basic mathematics. * Ability to interact with people who are under emotional stress. * Ability to maintain a calm manner in stressful or emergency situations. * Capacity to work in a team setting and in group situations. * Preferred Qualifications:* * Experience working with individuals with serious, persistent mental illness, substance abuse and/or who have experienced homelessness. * Given the population served, bilingual or multilingual fluency * Knowledge of safety practices and procedures followed in a mental health facility. _About Shattuck Hospital:_ At the Lemuel Shattuck Hospital, we take pride in helping people recover from illnesses and conditions that are often underserved or difficult to manage in other health care settings. The DMH units within the Hospital provide inpatient psychiatric services to adults with serious mental illness with the goal of enhancing autonomy, safety and return to the community. _Pre-Offer Process:_ A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form For questions regarding this requisition, please contact Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4. MINIMUM ENTRANCE REQUIREMENTS: None. SPECIAL REQUIREMENTS: None. *Comprehensive Benefits* When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! COVID Vaccine: As a condition of employment, depending on job assignment and location, employees may be required to have received COVID-19 vaccination and/or other vaccinations, or to have been approved for a vaccination exemption prior to their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Direct Care* *Organization: Department of Mental Health *Title: * Continuous Posting -Mental Health Worker I * Location: *Massachusetts-Boston-170 Morton Street Requisition ID: 240000IS