We are seeking an exceptional Complex General Manager to oversee both the Hampton Inn Bozeman (https://www.hilton.com/en/hotels/bznmthx-hampton-bozeman/?SEO_id=GMB-AMER-HX-BZNMTHXy_source=1_MjA4NDk1My03MTUtbG9jYXRpb24ud2Vic2l0ZQ==) and Homewood Suites Bozeman (https://www.hilton.com/en/hotels/bznhwhw-homewood-suites-bozeman/?SEO_id=GMB-AMER-HG-BZNHWHWy_source=1_MjA4MTg1Mi03MTUtbG9jYXRpb24ud2Vic2l0ZQ==) Montana. If you are a dynamic leader with a passion for hospitality, this is your opportunity to shape the guest experience at two of the most respected brands in the industry. Nestled in the gateway to Yellowstone National Park, these properties offer the perfect blend of adventure and comfort. As Complex General Manager, you will drive operational excellence, inspire your team, and create memorable stays for every guest. Join us in Bozeman, where breathtaking landscapes and a thriving community await you!

What will I be doing?

As the Complex General Manager , you would be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitationEnsure guest and team member satisfactionMonitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and rewardRecruit, interview and train team membersOversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurementsIdentify operational performance, productivity and efficiency gaps and implement measures to correct those deficienciesServe as primary liaison with hotel owners and corporate entitiesWhat are we looking for?

Basic Qualifications:

2 years of hotel Director of Ops, AGM, GM or equivalent experienceExperience managing a hotel with $6M or greater in revenueStrong commercial acumen with success in driving revenueProven track record in hotel renovationsPreferred Qualifications:

Results-oriented, with an aptitude for leadership and a demonstrated track record in managing, recruiting, energizing, guiding, motivatingLocal market experienceHilton brand experienceSince being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and disciplineIn addition, we look for the demonstration of the following key attributes:

QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: General Manager/Hotel Manager

Title: Complex General Manager - Hampton Inn and Homewood Suites Bozeman Montana

Location: null

Requisition ID: HOT0B4YW

EOE/AA/Disabled/Veterans