Job Description

　　Provide excellent customer service to GM employees by managing the global company vehicle inventory in the most efficient cost effective way.

　　Perform business process functions necessary for processing GM company vehicles

　　Review and understand Company Vehicle Operations, programs, policies and procedures.

　　Good computer skills; Microsoft Office software with proficiency using Excel and MS Project.

　　Possess good interpersonal and communication skills to work with all business partners at all levels.

　　High level skill set to prioritize, organize, balance, and execute multiple tasks requiring good decision-making.

　　Possess the skills and flexibility to handle multiple requests in a dynamic environment.

　　Possess integrity to interact with all levels of employees and management.

　　Additional Job Description

　　Company Vehicle Operations (CVO)

　　Position: Company Vehicle Operations (CVO) Safe Driving Lead

　　Description

　　Responsible for leading the end-to-end vehicle accident process including oversight of company vehicle policy and insurance. Responsible for supporting the development and implementation of safe driving policies and programs and overseeing driver training and education, monitoring compliance with safe driving practices, and collaborating with other departments to promote a culture of safe driving.

　　Major Responsibilities

　　Manage end to end vehicle accident/incident process

　　Oversee vehicle insurance policy and contract

　　Support the administration of policy violations and claims tracking

　　Interface with key stakeholders including but not limited to Legal, Risk Management, HR Policy, Communications, Business Unit Leaders, and strategic vendors

　　Collaborate with GM Employee Relations Investigations, Legal and HR Policy on company vehicle related cases and driver eligibility

　　Administer and support company vehicle license plate process including registration, auction, record keeping and usage

　　Develop driver communications and related materials for CVO users

　　Prepare and present awareness training regardingsafe driving policy and process

　　Coordinate tickets and tolls processing

　　Required to work flexible hours

　　Qualifications

　　Required Skills:

　　Experience withChina traffic law and auto insurance claims process

　　Knowledge of vehicle accident process

　　Strong analytical ability for problem solving

　　Excellent communication skills

　　High level of interpersonal skills – ability to work well with others

　　Proficient in PC applications including MS Word, Excel and PowerPoint

　　Ability to document current business processes and recommend/implement efficiency and effectiveness improvements

　　Preferred Skills:

　　1-3 years experience dealing with vehicle incidents

　　Intermediate English Language Skills (oral and written)

　　Understanding of Fleet management and general automotive knowledge

　　Ability to learn new systemsincluding SAP, vehicle ordering and logistic systems

　　Education and Training:

　　Undergraduate Degree requiredAbout GM

　　Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

　　Why Join Us

　　We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

　　Diversity Information

　　General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.

　　We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

　　We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:

　　Our Company (https://search-careers.gm.com/en/working-at-gm/)

　　Our Culture

　　How we hire​​​​​​​ (https://search-careers.gm.com/en/how-we-hire/)

　　Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.

　　Explore our global location s

　　The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.