SUMMARYAt First Federal Bank of Kansas City, we believe in prosperity and a home for all. The primary role of the Community Mortgage Loan Advisor will be to expand our reach in underserved populations and racially-diverse communities with a boots on the ground approach to helping and advising individuals determined to achieve their dream of homeownership. As Community Mortgage Loan Advisor (CMLA), you will work closely with individuals, families, and nonprofit partners to educate, empower and encourage potential new homebuyers. The CMLA will assist consumers who have been identified as potential loan customers throughout the loan process, gathering supporting loan documentation to process and approve the loan according to the banks loan policy. They will assist in all phases of the mortgage loan process while providing excellent customer service to both internal and external customers. The CMLA will perform other mortgage lending functions as needed to establish and support bank lead generation efforts and referral partner relationships. The CMLA will act as a link between the bank and a range of local partners who provide one on one financial coaching to individuals and other housing organizations focused on creating affordable housing opportunities in the MSA of Kansas City. The CMLA will be assigned to our Minnesota Avenue and Stateline Location and may be eligible for Remote Work opportunities. Generally, the CMLA will be expected to work M-F during regular business hours along with occasional work events and financial education classes taking place during evenings and weekends.

　　ESSENTIAL DUTIES and RESPONSIBILITIES include the following. Other duties may be assigned as needed.

　　Responsible for promotion of the banks Mission, Vision, and Values.Identify and assist primarily first-time homebuyers and others with building their knowledge and confidence to become a homebuyer through financial education, improving credit scores, increasing their savings for a down payment, and mortgage payment reserves.Identify current homeowners to review the benefits of refinancing their current mortgage to save money or reduce remaining years on their mortgage.Initiate and maintain a dialogue with potential mortgage customers by utilizing the Banks CRM system.Maintain strong knowledge of all mortgage products offered by the bank.Provide financial products and services that improve the financial wellbeing of the customer by identifying other bank products that the customer qualifies for including HELOC, auto, unsecured personal loan and deposit products then create referrals for identified products.Provide quality customer service by answering customer inquiries in a timely fashion regarding loans and delivering prompt communication at all stages of the loan process to all parties involved.Communicate with banking center employees and other referral partners regarding all areas of the loan application process.Field mortgage related phone calls from borrowers from all branches and departmentsRoutinely travel to and from community events.Complies with all applicable banking laws and regulations, including, but not limited to, the bank Secrecy Act, USA Patriot Act and related anti-money laundering statutes and federal consumer protection legislation and regulations.HOW YOULL SPEND YOUR TIME

　　Organize, promote and lead at least one monthly financial education class with a local community partner to conduct presentations on various financial topics such as budgeting, credit scores and homebuyer education.Provide and track in-person financial education workshops and other community engagements serving LMI individuals and racially diverse communities that support the CRA (Community Reinvestment Act) compliance team with data for the CRA Exam.Manage and grow partnerships with nonprofits, neighborhood and housing organizations who support h meownership goals.Identify a key housing nonprofit and serve on their Board or a Committee to deepen the Banks partnership.Meet one on one with clients to help them input their mortgage application, scan required tax returns and other documents needed for the application process.This team member will be results driven knowing your actions will help change lives!

　　You will be assigned specific goals by Quarter for the following objectives in growth:

　　Complete In-house training and ABA mortgage education trainingMortgage applicationsClosed mortgage loansNew bank accounts and other banking productsFinancial education workshopsNew relationships and/or engagement with nonprofits, neighborhood and housing organizationsSUPERVISIONThis job has no supervisory responsibilities.

　　QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　EDUCATION AND/OR EXPERIENCE

　　Associates degree in a relevant field or equivalent work experience required (years of relevant experience in lieu of a degree will be considered).Must have minimum of 2 to 5 years financial banking experience or mortgage banking. Prior business development and sales experience preferred.LANGUAGE SKILLSAbility to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to communicate in a professional, relatable, and constructive manner.

　　MATHEMATICAL SKILLSAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts.

　　REASONING ABILITYAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

　　CERTIFICATES, LICENSES, REGISTRATIONSNMLS Registration preferred or eligible to register. NMLS required prior to originating loans.

　　OTHER SKILLS AND ABILITIESPC experience required, preferably loan processing software.

　　PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, and depth perception.

　　WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The incumbent will have opportunities to work in the office and/or remotely that may vary from day to day.

　　While performing the duties of this job, the employee is occasionally exposed to outside weather conditions when travelin