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Community Mental Health Ambassador
Community Mental Health Ambassador-March 2024
Holyoke
Mar 31, 2026
About Community Mental Health Ambassador

  Welcome! Thank you for exploring a career with Viability! Our team of 400+ dedicated staff members share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.

  $500 sign on bonus ($250 at the completion of first week of training and $250 after successful completion of first 90 days)

  Position: Community Mental Health Ambassador

  Location: Springfield, MA

  Rate of Pay: $19.55 ; plus $40 bi-weekly stipend for second language

  Hours: 40 hours per week

  Schedule: Monday-Friday 8:30am-4:30pm with flexibility for occasional nights and weekends

  Summary:

  This position is part of the team for local sites of the MOMS Partnership®, a program that brings mental health within reach of over-burdened, under-resourced mothers. Responsibilities include co-facilitating MOMS groups and the ability to deliver the MOMS coaching intervention services as applicable. This position requires the capability to serve as a liaison between mental health/social services and the community in order to facilitate access to services and to improve the quality and cultural competence of services delivered to mothers. Provide culturally-informed, gender-responsive, and trauma-informed outreach, information, education and mental health care in community-based settings. Receive training in the MOMS Partnership model and intervention, then co-lead MOMS groups—which are classes designed to help mothers build stress management skills and achieve reduced depressive symptoms—alongside a clinician. Qualifications:

  High School/GED

  Must have a valid driver's license, good driving record and a reliable vehicle

  Requirements:

  Knowledge and familiarity with local neighborhoods and other cultural competence

  Ability to work with diverse populations

  Ability to relate to MOMS participants on the basis of shared living experience

  Ability to be a role model and support the needs of program participants

  Proficient experience with computers to include Microsoft Word, data entry, email, and internet is essential

  Ability to read, write, and speak Spanish fluently is preferred.

  “Viability values our employees and the talents that they bring with them every day. Last year 30 staff members were promoted within the agency to roles that supported their professional growth.”

  EXCELLENT BENEFITS FOR ELIGIBLE EMPLOYEES INCLUDE:

  Competitive Pay with Promotional Opportunities

  Strong focus on work/life balance

  Medical, Dental, & Vision Insurance

  Health Savings Account

  11 Paid Holidays Per Year

  Health Care and Dependent Care Reimbursement Accounts

  403(b) Retirement plan with employer match of 100% (up to 4% of employee contribution)

  Company-paid disability insurance, life insurance, and AD&D insurance

  Generous Paid Time Off & Sick Time

  Tuition Scholarship Program

  Professional and personal growth opportunities

  Employee Assistance Program for employees and loved ones

  Preferred ratings for home, renters’, pet, and auto insurance

  Fitness and Weight Loss program support

  Who We Are

  Our team of 480 dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.

  Our Mission

  Our mission is to build a world in which individuals with disabilities and other disadvantages realize acceptance, inclusion, and access.

  Our Vision

  Be a community of program participants and staff making inclusion and access of individuals with disabilities or disadvantages a way for people, businesses, and communities to succeed together.

  To apply, please see the Careers section of our website at VIABILITY.org. If accommodations are needed for the application process, please call or text us at (413) 461-9486, and we will be happy to assist.

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